Join Santa Joana & Santa Marta as Head Waiter (M/F) – Lead Hospitality With Heart in Lisbon
At White Rabbit Projects, we believe hospitality should be warm, genuine, and unforgettable. At Santa Joana and Santa Marta — two of Lisbon’s most exciting food and drink destinations within Locke de Santa Joana — we bring bold flavour, great energy, and stylish, welcoming spaces to life. We're now looking for a Head Waiter (M/F) to lead by example, deliver outstanding service, and inspire our front-of-house teams.
If you’re passionate about people, take pride in your work, and love the rhythm of busy service, this is your chance to shine in a fast-growing, international hospitality group.
As Head Waiter, you'll take ownership of sections during service, support the restaurant supervisor and management team, and ensure every guest experience is smooth, warm, and memorable. You'll work in either Santa Joana and Santa Marta, playing a key role in team motivation, floor operations, and guest engagement. You’ll also live our values every shift:
Our Values – On Every Plate, At Every Table
HOSPITALITY IS AT OUR CORE: Lead with heart. Create meaningful moments of connection with every guest. Be present, proactive, and full of warmth.
WE DO THE RIGHT THING: Support your team. Communicate clearly. Set a tone of positivity, fairness, and professionalism from the start of every shift.
WE PURSUE EXCELLENCE: Know your menu, own your section, and raise the standard. Deliver consistency, style, and confidence under pressure.
WE ARE ALL ENTREPRENEURS: Take initiative. Offer ideas to improve the guest journey. Take pride in every opportunity to go above and beyond.
What Do You Need?
Experience in a senior waiting or head waiter role in a busy restaurant or hotel setting.
Confidence running a section and supporting junior team members.
Strong knowledge of food, wine, and service — and a desire to keep learning.
Friendly, professional communication in English.
A guest-first mindset, sharp attention to detail, and team spirit.
Why Join Us?
- Work with a forward-thinking international hospitality team
- Be part of one of Lisbon’s most exciting new culinary destinations
- Enjoy a stunning workspace in a renovated convent in central Lisbon
- Join a passionate and diverse team where your voice matters
Ready to Lead With Style and Service?
If you’re looking for a new challenge, love delivering world-class hospitality, and want to grow with a fast-moving team in one of Europe’s most creative food cities, apply now to become Head Waiter (M/F) at Santa Joana and Santa Marta, part of the White Rabbit Projects team.
