About the job
Discover the perfect balance of work and lifestyle in one of Portugal’s most charming cities! With Braga’s rich history and youthful energy, and — there’s something for everyone.
Join a fast-growing French tech company that’s revolutionizing the employee experience! This all-in-one app empowers users to manage their employee benefits—including meal, mobility, and gift vouchers—all in one smart platform .
We’re looking for a Customer Service Advisor to support French-speaking users and help them get the most out of the app. If you’re tech-savvy, customer-focused, and ready to make a difference—this opportunity is for you!
Key Responsibilities
- Assist users with any questions related to app features and functionality.
- Provide clear and helpful support via inbound calls.
- Guide customers through account creation, balance inquiries, and overall account management.
- Educate users about all available services and benefits within the app.
What We’re Looking For
- Proficiency in French
- Friendly and professional communication skills
- Confidence using digital tools and software
- Team spirit and a helpful attitude
- Eagerness to learn and support others
- Focus on customer satisfaction and problem-solving
What We Offer
- New and modern office.
- Full training to help you succeed.
- We promote inter-company mobility to work at any of our sites around the world.
- Private health insurance, free after six months
- Competitive wages (14 monthly payments per year)
- Be part of a project with real impact
Location
Braga, Portugal
Job Type: Full-time