Mission
Responsible for relations with the Customer Manager for the activity.
Support for all CAPFM FR and CORP areas in RUN activities on the Mainframe platform
Ensure operational activities at the application level (Z/OS) (scheduling and flow transfer) (2 production environments / 5 production horp environments)
Identify and investigate alerts generated by monitoring systems or reported by users.
MCO - Implement corrective measures to resolve identified incidents (incident/change/request management).
Ensure business continuity (PSI).
Produce documentation
Ensure scheduled and ad hoc on-call duties (HNO).
Document alerts and actions taken to resolve them, and communicate relevant information to stakeholders to ensure transparency and coordination
Profile
Open (Windows, Linux (TOMCAT, Apache, etc.)
Control-M
CFT (transfert de flux)
EGEN
TWS
Connect Expresse (transfert de flux)
DB2 Database
ITIL V4 *
Adaptability and flexibility
Functional analysis skills
Ability to understand functional interactions between applications
Rigorous and available
Proactive, able to offer suggestions and advice, and take initiative
Technology watch, management of obsolete platforms and development frameworks
Compilation, build procedures
Ability to analyze and diagnose incidents/anomalies
Proactive approach to incident resolution
Ability to report and communicate verbally and in writing
Ability to manage coordination and requests from Application Managers
Organization
Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good.
Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility.
Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023.
Country
Portugal
Location
Lisbon
Contract type
Open-ended contract
