Technician - IT Team Leader

About the job

Your Main Activities Are

Manage the activity from a business and team management standpoint, providing estimations and planning for activities in development, reporting of the necessary KPI of the activity and ensure team alignment in the proper accomplishment of the team's results
Be an active contributor in the development of new projects and stakeholder’s relationship, while acting as well in the support of transversal projects designed to foster the overall efficiency objectives
Support, develop and empower team members, focusing the attention on their individual skillset, aspirations and development needs, in order to capacitate them to the current role and future challenges
Management of all team members and organization related topics: Workload planning and distribution (including management of staff holidays, absences, back-ups schemes), follow up on recruitment processes, mobility’s and newcomers; evaluate daily work and write annual appraisals; follow up on each group member’s performance and motivation
Monitors and analyzes warnings of IT resources by processing technical / functional warnings or escalates them
Incorporates instructions from ADM for non-operational incidents and tracks and notifies malfunctions
Processes requests for specific actions (processing, extraction, specific work, etc.)
Creates control points as part of procedures and operating methods to ensure that work goes smoothly and drafts ad hoc reporting

Profile and Skills to Success

Bachelor’s Degree in Information Technology / Computer Science or related
At least 5 years of experience in Information Technology or similar
Advanced level of English, both written and oral
Ability to inspire others and generate people's commitment
Personal impact / ability to influence

#LI-Hybrid

Why joining BNP Paribas?

• Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

• Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group's 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

• International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:

Retail Banking, a division that brings together all of the Group’s retail activities and specialised business lines;
Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;
Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

• Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

• Commitment towards work/life balance

At BNP Paribas we care about our employees wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

• Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.

• Please note that only applications submitted in English will be considered.
• In case you are selected for this role, further documentation will be requested to support your hiring process.