Project details:
- Start date: 04.09 or 25.09
- As a Spanish & English Customer Advisor, you’ll assist users and enhance their platform experience, driving business success.
- Work in our modern office in Lisbon, Parque das Nações
- Recruitment & hiring process 100% online
This job is to support a leading provider of payment solutions and business technology.
Their innovative platform helps businesses of all sizes process payments, manage inventory, schedule appointments, and handle online orders seamlessly. By streamlining daily operations, they enable businesses to work more efficiently and enhance customer experiences.
Your responsibilities:
- Assist business clients in Spanish & English with inquiries, troubleshooting, and platform optimization.
- Provide excellent support through phone, email, and chat, maintaining a professional and friendly demeanor.
- Verify account details and ensure adherence to security and regulatory standards.
- Quickly identify and resolve customer issues to improve their experience.
Our expectations:
- You speak Spanish in proficiency
- You speak Fluent English (at least C1)
- You are self-motivated, and you like to work in the team
- You are looking for an energetic environment
Main duties:
- Starting date: 04.09 or 25.09
- Full time employment, 6 months fixed-term renewable contract
- Private Health insurance with a dental plan
- Work in our modern office in Lisbon, Parque das Nações
- Training is provided at the beginning of the work
- Recruitment & hiring process is 100% online
- Rotating work schedule: 24/7 (8 hours/day, 40 hours/week, 5 days/week) - 2 rotating days off
Competitive salary and remuneration system(incl. Meal allowance)
- Basic salary: 870€ gross per month
- 2 extra salaries per year
- Fixed project bonus: 50€ gross/month
- meal allowance: 7,23€ NET/day (approx 145€ NET/month in a voucher card)
- Night shift allowance (if applicable)
- Transport allowance - 20 €/month
Apply today and Change your career with GentleWay!
Include a valid e-mail address and telephone number in your CV and the recruitment process can start smoothly!
*By applying for this job offer, you agree to our privacy policyand consent to the processing of your personal data and sharing it with the client proposing this job
Tipo de puesto: Tiempo completo
Sueldo: A partir de 920,00€ al mes
Pregunta(s) de postulación:
- When is the closest possible date to start for you?
- Are you ready to work in the office in Lisbon - Oriente?
- Your current location (city):
- Your email and phone number are mandatory to proceed your application in this recruitment, please leave them here:
- Have you ever worked at Concentrix/Webhelp in Portugal or were you in the recruitment process with them before? If so, please leave a comment here:
- This offer is connected with our client Concentrix (formerly Webhelp). Are you okay with continuing with your application?
- Are you legally authorized to work in Portugal? If you are not an EU citizen, confirm on what basis you can work in Portugal (VISA/Work Permit/etc.).
- Is your Spanish - written and spoken - at working proficiency level (C2-native)?
- Do you speak English at working proficiency level (min. C1)?
Idioma:
- español min C2 (Obligatorio)
- ingles min C1 (Obligatorio)
Fecha de inicio prevista: 04/09/2025
