Senior Business Operations Analyst

General Information

Descriptions & Requirements

Job Overview: 

 We are looking for a dynamic, detail-oriented Business Analyst, specializing in Project Portfolio Management (PPM) solutions, to join our growing Operations team. The successful candidate will have a diverse and influential role that will include gathering customer requirements, collaborating with developers on deployment of IT solutions, delivering training sessions and ensuring overall end-customer satisfaction. This role is crucial in ensuring that our Clarity PPM enterprise system meets customer needs, and that new features and improvements are delivered on time and within scope.

As a member of the Business and Product Operations team, you will help drive financial and operational efficiency across the entire Synopsys IP Group Business Unit.  
 
 Through the development of the appropriate processes and tools, we help senior management and executive teams gather and analyze data, guiding complex decision-making in critical business areas such as project selection, product pricing and resource allocations.  This particularly includes advancing capabilities related to project cost analysis, project portfolio planning and related financial modelling.

Key Responsibilities:

• Requirements Gathering:
  • Directly engage with customers to understand their needs and gather detailed requirements.
  • Translate customer requirements into user stories and collaborate with development teams to produce technical specifications.
  • Prioritize product features and functionality based on customer feedback and business goals.
     
• Sprint Management:
  • Actively contribute to Agile sprints, including sprint planning, stand-ups, sprint reviews, and retrospectives.
  • Collaborate with the IT and Development teams to ensure user stories are well-defined and practically realizable in our IT systems.

• Feature Release Support:
  • Support release of new functionality, including deployment of features through system configuration, data loading, etc., co-ordination and/or execution of UAT (User Acceptance Testing) and providing direct post-release support to end-users.
  • Ensure all releases are thoroughly tested and meet quality standards before deployment.

• Training:
  • Create training materials, including user guides, video tutorials, and FAQs.
  • Develop and deliver training programs for external customers and internal teams on new features and updates to ensure successful adoption of the Clarity PPM application.

• Documentation and Reporting:
  • Write comprehensive supporting documentation for new functionality, including requirement documents, IT work package descriptions, business process descriptions, and customer release notes.

Qualifications:

• Expertise in Business Analysis, Product Ownership, Project/Program Management and/or IT Development, with significant practical experience delivering Enterprise Planning applications. 
• Bachelor’s degree in Computer Science, Information Systems, Industrial Engineering, Business, or a related field is preferrable
• Strong understanding of Agile methodologies.
• Excellent communication and interpersonal skills, with the ability to engage and influence stakeholders at all levels.
• Proven ability to manage multiple project tasks simultaneously, with strong organizational and time management skills.
• Experience in developing and delivering training programs.
• Experience with Clarity, PlanView, Planisware or similar PPM Enterprise systems is a plus.
• Experience with Jira preferred.
  
  

Key Competencies: 

• Customer-focused mindset with a strong ability to translate customer needs into actionable requirements.
• Detail-oriented with strong analytical and problem-solving skills.
• Ability to work collaboratively in a team environment and manage cross-functional relationships.
• Proactive and self-motivated, with a passion for continuous improvement and innovation.
• Proficient in English, both verbal and written

At Synopsys, we want talented people of every background to feel valued and supported to do their best work. Synopsys considers all applicants for employment without regard to race, color, religion, national origin, gender, sexual orientation, age, military veteran status, or disability.