PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management. Half of the Fortune 500 and nearly 70% of the Fortune 100 trust PagerDuty as essential infrastructure.
Join us. At PagerDuty, you'll tackle complex problems, collaborate with kind and ambitious people, and help build a more equitable world—all in a flexible, award-winning workplace.
Join our team as PagerDuty Portugal’s Senior Administrative Assistant in Lisbon, where you’ll be the driving force behind our executive team’s success on both sides of the Atlantic!
You’ll masterfully manage complex calendars, coordinate seamless travel, and orchestrate everything from customer meetings to events.
We expect you to champion our culture and play a key role in growing our Lisbon site.
If you’re a proactive self-starter with a passion for tech, a flair for event planning, and the charisma to unite teams, this is your chance to make a real impact and help shape the future of PagerDuty!
Key Responsibilities
- Manage calendars for busy executives, including scheduling client meetings, internal 1:1s, prep meetings, and team meetings.
- Utilize strong Google for Work skills to coordinate and organize schedules and tasks.
- Maintain and update travel itineraries, adapting quickly to changes or short-notice requests.
- Manage expense reimbursement processes to ensure accurate and timely submissions.
- Perform and prioritize a wide range of administrative tasks, consistently meeting deadlines and maintaining high attention to detail.
- Handle sensitive and confidential information with tact and discretion.
- Build and maintain excellent relationships both inside and outside of PagerDuty.
- Respond efficiently and accurately to requests from the team.
- Partner closely with other Executive Assistants to ensure seamless support across the organization and to support a large, distributed team.
- Collaborate with other teams, such as Marketing, People, and Workplace Experience, to build an engaging office experience.
Basic Qualifications
- 4–6 years of administrative (or related/equivalent) experience supporting multiple executives, preferably in a high-tech environment
- Proven ability to achieve goals and create process and structure in a fast-paced setting
- Excellent communication and time management skills
- Adaptable and inventive in a dynamic environment
- Ability to handle multiple tasks and projects while maintaining a highly professional attitude
- Self-starter who can independently take projects from start to finish
- Full comprehension of office management systems and procedures, with a passion for learning new tools and technologies
- Experience working in a hyper-growth or scaling environment
- Sound business sense, with the ability to exercise discretion and independent judgment in representing the company and your executives’ priorities
Preferred Qualifications
- Experience supporting executives across multiple time zones and distributed teams
- Prior collaboration with global or remote teams
- Demonstrated ability to build strong relationships and act as a culture carrier within an organization
- Familiarity with Google Workspace and other modern office tools
- Previous experience in a technology company, especially during periods of rapid growth
Hesitant to apply?
We encourage you to submit your resume even if you don't meet every requirement. We value potential and consider each candidate's full professional story. Whether you're exploring a career change or taking your next step, we look forward to reviewing your application. If this just isn’t the right role or time - sign up for job alerts!
Where we work
PagerDuty operates a hybrid work model with offices in 8 major cities: Atlanta, Lisbon, London, San Francisco, Santiago, Sydney, Tokyo, and Toronto. While we offer flexibility within our established locations, we cannot employ candidates residing in:
Location restrictions:
Australia: Northern Territory, Queensland, South Australia, Tasmania, Western Australia
Canada: Alberta, Manitoba, Newfoundland, Northwest Territories, Nunavut, PEI, Quebec, Saskatchewan, Yukon
United States: Alaska, Hawaii, Iowa, Louisiana, Mississippi, Nebraska, New Mexico, Oklahoma, Rhode Island, South Dakota, West Virginia, Wyoming
Candidates must reside in an eligible location, which vary by role.
How we work
Our values guide how we support customers, collaborate with colleagues, develop products, and foster a culture of belonging. They define not just our actions, but what it means to be Dutonian.
What we offer
As a global organization, our total rewards approach is competitive with industry standards and aligned with local laws and regulations. Learn more, including country-specific offerings, on our benefits site.
Your package may include:
- Competitive salary
- Comprehensive benefits package from day one
- Flexible work arrangements
- Company equity*
- ESPP (Employee Stock Purchase Program)*
- Retirement or pension plan*
- Generous paid vacation time
- Paid holidays and sick leave
- Dutonian Wellness Days & HibernationDuty - companywide paid days off in addition to PTO
- Paid parental leave: 22 weeks for pregnant parent, 12 weeks for non-pregnant parent (some countries have longer leave standards and we comply with local laws)*
- Paid volunteer time off: 20 hours per year
- Company-wide hack weeks
- Mental wellness programs
*Eligibility may vary by role, region, and tenure
About PagerDuty
PagerDuty, Inc. (NYSE:PD) is a global leader in digital operations management, enabling customers to achieve operational efficiency at scale with the PagerDuty Operations Cloud. The PagerDuty Operations Cloud combines AIOps, Automation, Customer Service Operations and Incident Management with a powerful generative AI assistant to create a flexible, resilient and scalable platform to increase innovation velocity, grow revenue, reduce cost, and mitigate the risk of operational failure. Half of the Fortune 500 and nearly 70% of the Fortune 100 rely on PagerDuty as essential infrastructure for the modern enterprise.
PagerDuty is Great Place to Work-certified™, a Fortune Best Workplace for Millennials, a Fortune Best Medium Workplace, a Fortune Best Workplace in Technology, and a top rated product on TrustRadius and G2.
Go behind-the-scenes on our careers site and @pagerduty on Instagram.
Additional Information
PagerDuty is committed to creating a diverse environment and is an equal opportunity employer. PagerDuty does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, parental status, veteran status, or disability status.
PagerDuty is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process. Should you require accommodation, please email [email protected] and we will work with you to meet your accessibility needs.
PagerDuty uses the E-Verify employment verification program.
