Vida Plena is an innovative hospitality group founded in Lisbon in 2018, dedicated to making our guests and team feel truly at home. We pride ourselves on delivering warm, blissful experiences, fostering a diverse and inclusive atmosphere, serving top-quality fresh food, and providing exceptional service.
Our foundation is built on passion, respect, kindness, ambition, and modernity, alongside a commitment to joy, positive energy, and a laid-back approach to enjoying life's best moments. At Vida Plena, we embrace the true essence of hospitality while adhering to our core values, creating a fun, respectful, and loving environment for all.
The Role
As a Restaurant Manager at Vida Plena, you will be responsible for overseeing the daily operations of the restaurant, ensuring an exceptional guest experience, and maintaining high service standards. You will lead and inspire a team, manage budgets, and collaborate with cross-functional teams to optimize efficiency and profitability.
Your Key Responsibilities
1. Operational Excellence & Guest Satisfaction
- Maintain high service standards to ensure guests have a positive dining experience.
- Address guest feedback promptly, engaging with them to foster strong relationships and enhance customer satisfaction and loyalty.
- Oversee restaurant opening and closing procedures, ensuring accurate documentation of financial records, secure money storage, and equipment shutdown.
2. Team Leadership & Staff Development
- Recruit, train, and motivate staff to work cohesively, ensuring a positive and growth-oriented work environment.
- Implement training programs, provide regular feedback, and lead candidate selection.
- Foster a culture of respect, ambition, and teamwork within the restaurant.
3. Financial & Budget Management
- Develop and manage budgets by tracking revenue and expenses.
- Optimize labor costs, implement upselling strategies, and adjust spending based on operational needs to enhance profitability.
4. Problem Solving & Crisis Management
- Handle unforeseen challenges such as staffing shortages, supply chain disruptions, or customer complaints with effective problem-solving strategies.
- Quickly assess and address operational issues to minimize disruptions and maintain smooth restaurant operations.
5. Health, Safety & Compliance
- Ensure the restaurant complies with health, safety, and sanitation standards by monitoring HACCP protocols and enforcing hygiene practices.
- Conduct regular audits to uphold regulatory requirements and ensure a safe working environment.
6. Collaboration & Best Practices
- Work closely with HQ to implement best practices across all Vida Plena venues.
- Maintain alignment with the company’s hospitality standards and operational goals.
What We Expect From You
- Proven experience in restaurant or hospitality management.
- Strong leadership and team management skills.
- Ability to analyze financial reports and optimize budgets.
- Excellent problem-solving and decision-making capabilities.
- Deep understanding of health and safety regulations.
- Experience in staff recruitment, training, and motivation.
- Strong guest service and communication skills.
- Ability to work in a fast-paced, dynamic environment.
- Knowledge of restaurant POS systems and operational tools (nice to have).
- Passion for hospitality and commitment to providing outstanding service.
What You’ll Love About Working Here
At Vida Plena, you’re not just taking a job—you’re joining a community that values joy, respect, and excellence. We foster a collaborative and inspiring workplace where your contributions make a real impact. If you’re ready to bring your passion and expertise to our team, we can’t wait to welcome you!
Tipo de oferta: Integral/Full-time
