Patient Pathway Manager - Hematology

Job Purpose:

The Patient Pathway Manager identifies opportunities to optimize multiple myeloma patient pathways across multiple channels and implements them together with the cross-functional team.

Ensure that activities comply with the GSK Code of Conduct and standards as well as with Portuguese legislation.

Key Responsibilities:

Accountability:

Tasks:

• Identification and development of ideas for optimal patient pathways for smooth care of multiple myeloma patients, together with the key account managers and product manager
• Mapping of networks, customers and support of ophthalmologists in private practice around oncological accounts (development of new customer groups)
• Development and implementation of specific formats (e.g. digital) for training activities in cooperation with and for ophthalmologists
• Lives open, honest, trusting transparent communication for a positive, motivating, responsible work culture in the entire cross-functional team
• Promotes and establishes contacts with External Experts and Health Institutions to build a fast way for the patient access to the medicine in multiple myeloma
• Coordinates and collaborates with other departments/areas on various activities related to product access and management
• Collaborates with the Medical/Regulatory and Commercial areas.

Management and Strategy:

• Ensures the updating of various internal processes associated with the management of the product communication plan.
• Establishes above-country contacts to better implement and understand the global strategy, ensuring the adaptation of this strategy to the market and providing feedback after its implementation.
• Conducts competition analysis and customer insights.

Ethics and Compliance:

• Ensures the adoption of ethical behaviours and relevant legal compliance for the performance of their role.

Complexity:

• Development and implementation of suitable patient pathways and treatment networks across accounts and specialties in close collaboration with external key customers and stakeholders.
• Development and implementation of specific educational content and formats across the full spectrum of omnichannel opportunities.
• Understanding of the market, stakeholder groups, and levels of influence at the hospital level

• Ensuring cooperation between the marketing/medical/sales/access areas to ensure the effective implementation of the strategy
• Developing insights and understanding of the different stakeholders in multiple myeloma
• Development of strategic alternatives based on insights and information from the cross-functional team

Requirements:

• University degree in management, Marketing, pharmacy or other areas of health sciences
• Fluency in English and good knowledge of informatic tools from an end user perspective.
• Good knowledge of the Portuguese health care system and specifically hospital environment and stakeholders, ideally Hematologists and Ophthalmologists
• Ability to work in a project-oriented manner (planning, implementation, monitoring, coordination across departmental boundaries)
• Excellent results orientation, problem-solving skills, autonomy, proactivity, flexibility and external focus to build a new area of business
• Strong cross-functional and teamwork skills with the ability to give and receive feedback
• Regular willingness to travel across Portugal and overnight stays as part of the role, that requires national accountability
• Strong communication skills.
• Customer orientation and external focus
• Solid knowledge in the hospital area, ability to interpret changes in the sector and their strategic implications with impact on the business.
• Knowledge of the health policy environment in oncology
• Knowledge of economic conditions in clinics and practices including supply chains and decision-making processes (e.g. drug listing, contracting)
• Ability to influence a wide range of stakeholders, establishing connections between them and developing partnerships.

Preferable requirements:

• 3 years of experience at customer facing roles preferably at Oncology/ Hematology
• Experience in the field of oncology /Haematology or comparable specialty products
• Ideally, experience in the field of ophthalmology
• Profound knowledge of the healthcare system (e.g., billing modalities hospitals, process flows in hospitals, patient pathways, and care models)

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

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