Location: Porto, Portugal
Department: Desk Research
Reporting to: Desk Research Project Lead
Join RONIN, part of the Rippleffect Group, a partnership of highly-connected digital brands, with an international presence and curiosity at its core.
RONIN goes beyond traditional data collection, finding hard-to reach respondents and helping clients make informed decisions from global research.a global, market-leading research organisation of over 30 years, with award-winning, multichannel data collection methods, and recognised leader in B2B, Healthcare and hard-to-reach survey research. We are pioneers in online, CATI and digital recruitment, conducting complex multi-country studies in more than 50 languages across the world.
About Us
RONIN International are a market-leading research organisation whose comprehensive range of services help organisations fully understand the thoughts and behaviours of their customers. We have an excellent track record in delivering thorough and insightful results to even the most challenging briefs. Offering both qualitative and quantitative market research worldwide, we are proud to be the research partner of many leading global brands.
Our clients are the largest firms in the Technology and Healthcare sectors, including IBM, Microsoft and Sanofi, plus market research agencies and consulting firms such as Kantar, GfK and Ipsos, who use our Global Data Collection Centre for consistent, high quality-data.
RONIN International and its international subsidiaries, RONIN Research GmbH in Germany, RONIN Research Inc. in the USA and RONIN Research HK, in Hong Kong, are part of the independently owned Rippleffect Group, alongside our sister companies: Reading Room, a user-led, data-centric consultancy helping clients realise their digital ambitions, from deep dive and digital strategy, through to design, technology and communications; and Fat Media, experts in digital marketing & websites for growth focused businesses.
JOB PURPOSE
Key duties include:
The Recruiter role is a great entry-level position for someone looking to start their career in market research, focusing specifically on identifying and recruiting senior business-to-business professionals, subject matter experts, and opinion formers to take part in confidential market research studies on behalf of leading organisations from around the world.
Full training and company induction will be provided. You will be required to identify, connect and collaborate with potential participants via online networks, email and phone.
This is not a sales role, but a research-focused position where your success will depend on your tenacity, creativity, communication skills and diligence. You must be willing to work 30 hours or more per week.
ROLE RESPONSIBILITIES
Core duties:
Identify: gain a strong understanding of our project specifications, to quickly identify the right professionals to invite and include in our market research projects for in-depth interviews, consultations, or discussion groups.
Engage: using strong communication skills and your understanding of the objectives of each market research project, to approach and engage effectively with senior professionals (across a range of sectors, (see www.ronin.com/audiences) and invite them to take part in confidential market research. Participants are often offered incentives for taking part in surveys.
Screen: carry out telephone screening calls to confirm that the professionals you’ve identified are suitable for each project, engaged, knowledgeable and will contribute strong feedback to each study.
Collaborate: work together with our internal departments to ensure that projects are delivered collaboratively with other members of the Desk Research team, on time and on budget.
Maintain: take ownership of participants you identify and contact, ensure they have a positive experience to encourage their involvement in future market research studies through considerate professional communication and by dealing with any queries swiftly.
Deliver: become familiar with and consistently hit performance, quality and productivity targets for the work that you conduct.
Other duties:
- Contribute to the development of the Desk Research department, including helping to refine processes, how best to approach participants, sharing knowledge with the wider team, and becoming familiar with the project lifecycle to anticipate and pre-empt problems.
- Contribute to departmental assessments of alternative platforms and professional networks from which RONIN could source market research participants.
- Gain a good understanding of the market research process and of confidentiality requirements relating to GDPR and trade organisation best practice.
QUALIFICATIONS
Knowledge and Skills:
- This is an entry level role, and recent graduates are encouraged to apply
- Very good written and spoken English at a business level
- Business level written and spoken language skills required in either German, French or Spanish
- Confident and quick in the use of Microsoft products and similar systems
- Ability to collect, analyse, and interpret data from various sources.
- Understanding of qualitative and quantitative research methods
- Evaluating data objectively to identify trends and insights.
- Ensuring accuracy when handling large datasets.
- Ability to compile findings into clear and structured reports.
- Online research skills enabling you to be efficient at finding and verifying data from reliable sources
- Good time management skills, handling multiple projects and meeting deadlines.
Experience:
- Preferably with previous experience in a research role is valuable but not essential
- Familiarity with the sectors we typically researched (e.g., finance, healthcare, retail).
- Experience with databases, social listening tools, and survey platforms like Qualtrics, SurveyMonkey, or Nielsen.
- Background in analyzing competitor activity and industry trends.
- Preferably with experience with tools like Excel, SPSS, Google Analytics, and CRM software.
Why, and how to apply…
If you are looking for a new challenge with opportunity for growth and impact with a growing team and business, get in touch with us right away - apply with your CV & a short cover note highlighting why you are interested in this role and joining Ronin.
Please submit your application through our careers site so that it is uploaded onto our recruitment system. We have tried to simplify the application process as much as possible, and won’t ask you to complete a lengthy application form – you can apply with your CV or LinkedIn profile - but if you don’t apply through our careers site, unfortunately we cannot always guarantee your application will be reviewed, or that you will receive a response, particularly if we receive strong interest in the role. You can find out more about our hiring process <>.
Given the nature of the business and our clients’ requirements, any job offers issued will be conditional upon the return of a satisfactory basic DBS check and employment references.
RONIN International is committed to encouraging equality, diversity and inclusion among our workforce and everyone we work with, and eliminating unlawful discrimination. We base all our employment decisions on merit, job requirements and business needs. The aim is for our workforce to be truly representative of all sections of society and our customers, and for each employee to feel respected and able to give their best.
Find out more about us: https://www.ronin.com/.
