About the Role
As an Inside Sales Specialist, you will play a key role in driving revenue growth and fostering strong customer relationships within the logistics industry. You will be responsible for selling logistics services, managing customer inquiries, and coordinating shipments to ensure timely and efficient delivery. You will also provide pricing and rate information, acting as a trusted daily partner and point of contact for our customers.
How You Will Contribute
- Identify and target potential customers, build and maintain a customer database, and deliver compelling sales pitches.
- Serve as the primary contact for existing clients, responding promptly to inquiries and nurturing long-term relationships.
- Collaborate with the operations team to plan and coordinate shipments, monitor progress, and resolve any issues that arise.
- Maintain accurate records of sales activities, customer interactions, and revenue.
- Prepare and present regular sales reports and forecasts.
- Stay informed about industry trends, competitor activities, and opportunities for improvement and growth.
What You Will Bring
- Demonstrated experience in logistics operations, with a strong foundation in customer service and pricing.
- Proven sales experience within the logistics industry.
- Proficiency in CRM and TMS software, along with other relevant tools.
- Strong attention to detail and excellent organizational skills.
- Ability to work independently and collaboratively within a team.
- Solid understanding of freight forwarding operations and supply chain management.
- Excellent communication skills, with fluency in English; additional languages are a plus.
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