Customer Project Manager

As a Customer Project Manager in Nokia's CNS Market Services Europe Program Management Team, you will play a pivotal role in delivering cutting-edge telecommunication projects across Europe. 

You will lead project teams through all phases—from planning and execution to final delivery—ensuring alignment with customer expectations and internal standards. Collaborating closely with stakeholders such as Business Delivery Managers, Technical Managers, and external partners, you will cultivate strong relationships that drive project success. 

Our inclusive and dynamic work environment fosters innovation, encouraging team members to push boundaries and embrace challenges. As part of a project-driven culture, you will have the opportunity to impact significant customer contracts while refining your skills in a fast-paced, collaborative setting. 

Join us and be at the forefront of transforming telecommunication services into cloud-native solutions!

• Deliver customer projects and programs on time, within scope, budget, and quality standards for telecommunication operators.
• Lead project teams through all phases, from delivery approach identification to closure and handover.
• Establish and maintain strong relationships with external customers, partners, and internal stakeholders.
• Manage project communication, planning, and risk/change/opportunity management to ensure project success.
• Oversee and optimize financial performance, including budgeting and forecasting for assigned projects/programs.
• Identify upselling and cross-selling opportunities during the sales process and throughout project execution.
• Ensure all project-related information is accurately maintained and compliant with relevant policies and tools.
• Provide mentorship and guidance to project team members, fostering a collaborative and effective work environment.
   

You have:

• 10+ years of experience managing mobile telecommunication projects/programs in core network, 4G, and/or 5G.
• Strong accountability and ability to work independently in project management with minimal guidance.
• Excellent interpersonal communication skills and cross-cultural awareness.
• Solid understanding of project financial management, including budgeting and forecasting.
• Fluency in English, both spoken and written, with a focus on senior management communication.
• Certification in Project Management (e.g., PMI/PMP).
• Availability to travel within Europe, approximately 20% of the time.

It would be nice if you also had:

• Experience with cloud-native software and as-a-service delivery models.
• Ability to identify and capitalize on upselling and cross-selling opportunities during the sales process.
• Proficiency in project-related tools and repositories for maintaining project documentation.
• Good stress tolerance with a proven ability to manage multiple topics simultaneously.

#LI-Hybrid

Come create the technology that helps the world act together

Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer
 
Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer

Nokia has received the following recognitions for its commitment to inclusion & equality:

• One of the World’s Most Ethical Companies by Ethisphere
• Gender-Equality Index by Bloomberg
• Workplace Pride Global Benchmark