Job Description
Do you have a passion for marketing technology and want to be the operational backbone of our loyalty program campaigns? We're looking for a tech-savvy and detail-oriented CRM Operations Specialist (m/f/d) to serve as the critical interface between our CRM and Loyalty teams. If you love working with marketing automation platforms, have a quick grasp of new technologies, and want to ensure flawless campaign execution – then apply now and join our team!
YOUR ROLE AT SIXT
You configure and deploy loyalty campaigns in SessionM platform, setting up earning rules, redemption mechanics, and program parameters with precision and attention to detail
You build and execute corresponding marketing communications in Salesforce Marketing Cloud, including email campaigns, automated journeys, and personalized messaging that align with campaign objectives
You conduct comprehensive testing of all campaigns before launch, including functionality validation, data verification, and user experience testing to ensure flawless execution
You monitor campaign performance and technical functionality post-launch, compile regular performance reports for the Loyalty Marketing Manager, and provide operational insights for optimization
You maintain data integrity between CRM and loyalty systems, create customer segments for targeted communications, and troubleshoot technical issues to ensure seamless customer experiences
You partner closely with the Loyalty Marketing Manager to translate strategic objectives into technical execution plans and collaborate with CRM, IT, and Customer Service teams for operational alignment
YOUR SKILLS MATTER
Technical Aptitude You bring 2-4 years of experience in CRM operations, marketing automation, or similar technical marketing roles with strong ability to quickly master new platforms
Marketing Technology You have hands-on experience with marketing automation tools and customer data management, with preference for Salesforce Marketing Cloud, SessionM, or similar platforms
Data Skills You are proficient in SQL for data extraction, segmentation, and analysis to support campaign setup and performance evaluation
Process Management You are detail-oriented with excellent organizational skills and systematic approach to campaign setup, testing, and documentation
Collaboration You excel at working with cross-functional teams, communicating technical concepts to non-technical stakeholders, and translating strategic requirements into operational execution
Problem-Solving You are a proactive troubleshooter who takes ownership of technical challenges, identifies root causes, and implements effective solutions independently
WHAT WE OFFER
- Generous Time Off Enjoy 28 days of vacation, an additional day off for your birthday, and 1 volunteer day per year
- Work-Life Balance & Flexibility Benefit from a hybrid working model, flexible working hours, and no dress code
- Great Employee Benefits Access discounts on SIXT rent, share, ride, and SIXT+, along with partner discounts
- Training & Development Participate in training programs designed for your personal growth and development
- Health & Well-being Private health insurance to support your well-being
- Additional Perks Enjoy the Coverflex advantage system to enhance your employee experience
Additional Information
About us:
We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!
