Commercial Sales & Service Support
GEA is one of the largest suppliers for the food and beverage processing industry and a wide range of other process industries. Approximately 18,000 employees in more than 60 countries contribute significantly to GEA’s success – come and join them! We offer interesting and challenging tasks, a positive working environment in international teams and opportunities for personal development and growth in a global company.
Why join GEA
Job information
JR-0034780
Service
Full time
Rua Mariano Pina, Lote 1285, Loja Dta., 1500-442 Lisbon Lisbon
Are you ready to make a significant impact on the industrial refrigeration sector? GEA is looking for a dynamic and proactive professional to join our team in Lisbon in a pivotal role supporting commercial sales and service operations.
Key Responsibilities:
- Manage customer inquiries (phone, email, website) and ensure timely follow-up through internal coordination.
- Handle quotation requests, prepare quotations for standard spare parts or machines, and follow up with customers.
- Oversee purchase orders, create sales orders, manage logistics, and coordinate internal processes to guarantee on-time delivery.
- Manage customer invoicing and debt collection.
- Handle claim management, warranties, and incident resolution.
- Maintain CRM data (opportunities, leads, service tickets, contracts).
- Prepare documentation for third-party collaborations.
- Occasional travel to factories or customer sites.
Your profile and qualifications:
- Degree in Engineering or related technological sciences (preferably Mechanical Engineering), with additional business or marketing education.
- 3–5 years of B2B sales experience, ideally in Industrial Refrigeration or related fields.
- Native Portuguese speaker.
- High proficiency in Spanish and English (business level).
- Willingness to travel frequently within Spain/Portugal and occasionally across Europe.
- Advanced Microsoft Office skills (Excel, PowerPoint).
- Experience with ERP systems (SAP).
- Proven track record in maintaining proactive business relationships with customers, key accounts, and stakeholders.
- Structured problem-solving skills and strong data analysis capabilities.
- Financial knowledge of company key figures is a plus.
- Hands-on mindset with the ability to deliver results under pressure.
- Commitment to customer satisfaction and continuous improvement.
We offer:
- Attractive compensation package.
- Flexible working hours and the option for remote work (two days per week).
- 22 days of vacation per year.
- Great work environment as part of a collaborative team.
- Internal training and career development opportunities—national and international
- Join a company recognized as a "Top Employer 2025."
