You will be engaged in a dynamic atmosphere that encourages continuous learning, and staying ahead of evolving container technologies and problem-solving skills will play a key role in not only addressing immediate challenges but also in shaping the future of cloud-native application management.
- Troubleshoot and provide resolutions of technical issues in mission-critical OSS systems
- Develop, test and deliver fixes and workarounds in code and configuration of customer solutions
- Reproduce and document software defects
- Track support requests and follow SLAs
- Provide technical consultancy related to Nokia products
- Analyze and tune customer environments
- Update functional specifications
- Create and execute test reports
- Work closely with cross-functional teams to drive efficient problem resolution
If you have:
- Analytical and problem-solving skills
- Skilled in troubleshooting and debugging technical issues, with a unified approach to working across cross-functional teams
- Experience working in UNIX/Linux environments
- Basic knowledge and experience in Java, Perl, TCL or shell scripting
- Understanding of databases and SQL
- Experience in implementing or testing software solutions
- Customer oriented
- Self-starter, adaptable, well organized team player able to communicate freely in a multinational team
- Proficiency in English, written and verbal
It would be nice if you also had:
- Knowledge of OSS/BSS environments and TelCo industry common processes
- Experience in network administration
- Experience in DevOps, Kubernetes/OpenShift
- Troubleshoot container orchestration, deployment, and performance issues
- Experience working and designing with a graphical process modelling framework
- Knowledge of XML/SOA and Web services
- Experience in similar position, working as 2/3 level technical support
- Clear communicator with a continuous learning mindset, staying current on evolving container and cloud-native technologies
#LI-Hybrid
Come create the technology that helps the world act together
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people’s lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work
What we offer
Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.
Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality:
- One of the World’s Most Ethical Companies by Ethisphere
- Gender-Equality Index by Bloomberg
- Workplace Pride Global Benchmark
At Nokia, we act inclusively and respect the uniqueness of people. Nokia’s employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.
Join us and be part of a company where you will feel included and empowered to succeed.
