GiGroup - Lisboa

We´re Hiring a CASH COLLECTION SPECIALIST with Spanish for a multinational company, market leader.

Main responsibilities:

  • Manage customer/account queries to ensure sales ledger balances are clean on customer account
  • Successful management of due and overdue balances on customer account, maximizing On Time Payment for all Customers
  • Notify other Teams of uncollectable debt risks & mitigate where possible
  • Collection activities based on Teams Collection Strategy
  • Respond to incoming collection concerns from the customer and internal stakeholders
  • Perform periodic activity relevant review's with stream Lead
  • Contribute to Continuous Improvements programs and standardization of processes across all markets in scope, whenever possible;
  • Collaborate with Company and Teams in implementing effecient improvements of processes
  • Analyze and check KPIs on quality of services provided and present during DORs;
  • Participate in KPIs trends (SLAs), root cause analysis of mistakes/errors and problem solving;
  • Execute identified business and internal controls of Collections processes

Ideal Profile:
  • Degree in Accounting/ Finance/Economics; (preferential)
  • Previous experience in Collection,Finance or Supply Chais area is an advantage;
  • Proficiency in English;
  • Proficiency in Spanish;
  • Strong computer skills, including Microsoft Office applications (Word, PowerPoint, Excel) and SAP is a plus;
  • Strong problem solving and analytical skills;
  • High Customer Service skills;
  • Able to propose and implement improvements in procedures

We offer:
  • Opportunity to work in one of the world's largest companies
  • Salary conditions compatible with the experience
  • Direct contract with our client
  • Offer of various incentives and protocols in force in the company
  • initial and continuing training

We're waiting for you!

Industrias Alimentares e das Bebidas Banca e Serviços Financeiros 17795 - Porto Lisboa - Lisboa
Attention - In the recruitment process, legitimate companies never withdraw fees from candidates. If there are companies that attract interview fees, tests, ticket reservations, etc. it is better to avoid it because there are indications of fraud. If you see something suspicious please contact us: [email protected]