CASH COLLECTION SPECIALIST WITH SPANISH

GiGroup - Lisboa

We´re Hiring a CASH COLLECTION SPECIALIST with Spanish for a multinational company, market leader.

Main responsibilities:

  • Manage customer/account queries to ensure sales ledger balances are clean on customer account
  • Successful management of due and overdue balances on customer account, maximizing On Time Payment for all Customers
  • Notify other Teams of uncollectable debt risks & mitigate where possible
  • Collection activities based on Teams Collection Strategy
  • Respond to incoming collection concerns from the customer and internal stakeholders
  • Perform periodic activity relevant review's with stream Lead
  • Contribute to Continuous Improvements programs and standardization of processes across all markets in scope, whenever possible;
  • Collaborate with Company and Teams in implementing effecient improvements of processes
  • Analyze and check KPIs on quality of services provided and present during DORs;
  • Participate in KPIs trends (SLAs), root cause analysis of mistakes/errors and problem solving;
  • Execute identified business and internal controls of Collections processes

Ideal Profile:
  • Degree in Accounting/ Finance/Economics; (preferential)
  • Previous experience in Collection,Finance or Supply Chais area is an advantage;
  • Proficiency in English;
  • Proficiency in Spanish;
  • Strong computer skills, including Microsoft Office applications (Word, PowerPoint, Excel) and SAP is a plus;
  • Strong problem solving and analytical skills;
  • High Customer Service skills;
  • Able to propose and implement improvements in procedures

We offer:
  • Opportunity to work in one of the world's largest companies
  • Salary conditions compatible with the experience
  • Direct contract with our client
  • Offer of various incentives and protocols in force in the company
  • initial and continuing training

We're waiting for you!

Industrias Alimentares e das Bebidas Banca e Serviços Financeiros 17795 - Porto Lisboa - Lisboa
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