CASH COLLECTION SPECIALIST WITH ITALIAN (LISBON)

We´re Hiring a CASH COLLECTION SPECIALIST with Spanish for a multinational company, market leader.

Main responsibilities:

• Manage customer/account queries to ensure sales ledger balances are clean on customer account
• Successful management of due and overdue balances on customer account, maximizing On Time Payment for all Customers
• Notify other Teams of uncollectable debt risks & mitigate where possible
• Collection activities based on Teams Collection Strategy
• Respond to incoming collection concerns from the customer and internal stakeholders
• Perform periodic activity relevant review's with stream Lead
• Contribute to Continuous Improvements programs and standardization of processes across all markets in scope, whenever possible;
• Collaborate with Company and Teams in implementing effecient improvements of processes
• Analyze and check KPIs on quality of services provided and present during DORs;
• Participate in KPIs trends (SLAs), root cause analysis of mistakes/errors and problem solving;
• Execute identified business and internal controls of Collections processes

• Degree in Accounting/ Finance/Economics; (preferential)
• Previous experience in Collection,Finance or Supply Chais area is an advantage;
• Proficiency in English;
• Proficiency in Italian;
• Strong computer skills, including Microsoft Office applications (Word, PowerPoint, Excel) and SAP is a plus;
• Strong problem solving and analytical skills;
• High Customer Service skills;
• Able to propose and implement improvements in procedures

• Opportunity to work in one of the world's largest companies
• Salary conditions compatible with the experience
• Direct contract with our client
• Offer of various incentives and protocols in force in the company
• initial and continuing training