Home pageCustomer StoriesOur Values
Headcount Growth :July 2019 : 10July 2020 : 50July 2021 : 200July 2023 : +500
Product Knowledge Managers are product experts on an Agicap product line. Your goal is to make sure that the users are getting the most value from the product. The PKM leverage 3 missions to reach this goal : support,knowledge & project.
▪ As a product expert, you will provide top notch product training and documentations to the business teams so they can better leverage all the product capabilities.
▪ As a product support, you will be able to tackle any product & tech issues raised by the business teams that prevent our customer to use its full potential.
▪ As a project manager, you will handle projects that will enable the users to get more value from the product.
Your role is key in our organization as a pivot between customer success, sales and product / tech teams.
Requirements :
- You are graduated from a top engineering or business school
- You are fluent in French and English (German is a +)
- You are customer, problem and impact oriented
- You have a first experience in a tech environment
- You demonstrate methodological rigor
- You have a strong team spirit and have experience working with CS, sales, tech, PM, marketing teams
- You are an excellent communicator and are able to share your vision
- You are ambitious and the startup mindset attracts you
What we offer :
- Daily lunch allowance, health insurance, transportation reimbursement and state-of-the-art work equipment
- A beautiful office in the heart of Lisbon, right in one of Europe’s top rising tech hubs
- A key moment to join a fast-growing startup
- An empowering entrepreneurial framework with lots of autonomy
- A fun, energetic team where we celebrate with regular afterworks, team building events and global seminars with all Agicapians
- A sustained and passionate work atmosphere with a real team spirit to get Agicap off the ground internationally 🚀
Recruitment Process :
- Phone interview with Théo, Talent Acquisition Partner.
- 1st Round with Romain, Head of Product Knowledge & Support
- 2nd Round practical case with Chloé, Lead Product Knowledge & Support.