Junior Clinical Account Specialist

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:

Customer Management

Job Sub Function:

Technical Field Service

Job Category:

Business Enablement/Support

All Job Posting Locations:

Porto, Portugal

Job Description:

Junior Clinical Account Specialist – Johnson & Johnson MedTech, Portugal

Are you passionate about advancing healthcare and eager to develop your career in a cutting-edge medical technology environment? Johnson & Johnson MedTech is seeking a motivated and dedicated Junior Clinical Account Specialist to join our team in Porto, Portugal.

In this pivotal role, you'll embark on comprehensive training and gain hands-on experience within a dynamic EP lab setting. You'll collaborate with healthcare professionals, including physicians, nurses, and technicians, to support innovative cardiac procedures and contribute to improving patient outcomes.

Objectives of the Position

• Attend all portions of Clinical Account Specialist fellowship training program without exception.
• Engage in dialogue with multiple internal and external business partners and stakeholders, and formulate solutions based on dialogue and input gained during training.
• Drive collaboration and maintain consistent, open lines of communication across the assigned responsibilities with the local team.
• Understand the dynamics of an EP lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff.
• Prioritize and appropriately respond to requests in a high-stress environment.
• Maintain composure and problem-solving focus during stressful interactions.
• Respond daily to requests by email and voicemail.
• Responsible for following all company guidelines related to health, safety and environmental practices and that all resources needed to do so are available and in good condition.
• Responsible for adhering to company compliance with all federal, state, local and company regulations, policies, and procedures.

• Demonstrates Johnson & Johnson’s Leadership Imperatives and Credo.

Qualifications

• A minimum of a Bachelors degree is required, preferably in one of the following areas: (biomedical engineering, nursing, Clinical physiology, or other health care related degree)
• A valid driver’s license issued in Portugal
• Will be required to maintain advanced clinical knowledge of cardiac ablation and cardio imaging, technical knowledge of EP technology, advancements, and the business landscape.
• The ability to travel related to this role is required. Must be willing and able to travel up to 20% overnight locally, regionally, and nationally.
• Advance-level computer skills, and the ability to multitask without the direct oversight of manager required

What you will need to succeed

• Demonstrates strong initiative and follow through in executing project responsibilities, overcoming obstacles and balancing multiple priorities effectively through strong technical and/or project leadership experience is preferred.
• Good communication skills - The ability to effectively communicate concepts, ideas and knowledge to upper management, other individuals, customers, e.g. Health Care Professionals and/ or teams across the organization is required.