Company Description
Victoria Golf Resort & Spa Managed by Accor
Victoria Golf Resort & Spa is currently Managed by Accor and after a comprehensive property improvement program to align it with Fairmont Brand standards, the hotel will formally join the Fairmont Brand as Fairmont Vilamoura Algarve
About Fairmont Hotels & Resorts
Join a dynamic team and become part of a network of 90 spectacular properties, with 34 more in development, across 30 countries worldwide — from the beaches of Hawaii to the pristine national parks of Canada, the heart of London, and the deserts of the United Arab Emirates.
Job Description
In-Room-Dining Server M/F/X
Elevate every moment into an exceptional event
At Victoria Golf Resort & Spa – Managed by Accor, every event is more than just a reception – it's an immersive, elegant, and memorable experience, enhanced by the natural beauty of the surroundings, refined cuisine, and outstanding service.
As a In-Room-Dining Server, you play a key role in the success of these unique moments.
With your strong organizational skills, team spirit, and eye for detail, you ensure seamless and professional service coordination. Present on the floor, you are the guarantor of service quality, smooth operations, and guest satisfaction.
Joining our team means entering an inspiring environment where excellence meets passion, and every event becomes a shared moment of exception.
Summary of Responsibilities:
Reporting to the Director of Food & Beverage, essential duties and responsibilities include, but are not limited to:
- Set up and deliver room service food and beverage orders
- Remove remaining food and beverage orders and amenities from guest rooms and hallways
- Ensure all mise en place is stocked and ready at all times
- Review daily reports, arrivals, VIP’s and groups in house
- Provide crisp, efficient food and beverage service with excellent interpersonal skills
- Keep work area clean and organized
- Assist with requisitioning and stocking of items
- Provide engaging service within Fairmont and Hotel Standards
- Cash handling
- Speaks passionately and informatively about the hotel offerings and the city
- Tailor service to the guests needs
- Assist with Refreshment Center stocking and billing
- Consistently offer professional, engaging and friendly service
- Other duties as assigned
Qualifications
Qualifications:
- Minimum of one (1) year experience in Food and Beverage is required, preferably in a luxury environment
- Excellent written/verbal communication and interpersonal skills
- Strong guest service orientation
- Able to balance a variety of conflicting priorities while providing guest service
- Weekend/night shift availability
Additional Information
Our Fairmont Values
Respect:
We value the needs, ideas, and individuality of others. We treat everyone with fairness and dignity.
Belonging:
We celebrate our differences. We support one another and always stand together.
Integrity:
We build trust through mutual respect and authenticity.
Empowerment:
We have the power to take initiative and anticipate moments that create unforgettable experiences.
Excellence:
We build genuine connections and cherish every opportunity to make those around us feel special.
Diversity and Inclusion
Fairmont is committed to creating an inclusive environment where diverse talents thrive. We welcome candidates from all backgrounds to join our team.
Employee Benefits
Join our team and enjoy a range of exclusive colleague benefits, including complimentary upgrades, extended stays, discounted stays at Accor , Fairmont and Raffles properties, special discounts on dining and wellness services, and additional luxuries to enhance your experience. We believe in taking care of our team, ensuring that your hard work is rewarded with exceptional benefits.