About the job
As HR Business Partner at Conectys, you will play a key role in supporting the successful launch and growth of operations in Portugal for one of our high-profile technology clients, recognized for its cutting-edge platform, software solutions, and global presence.
In this role, you will manage the full employee lifecycle—onboarding, development, retention and engagement, payroll and benefit, and offboarding in coordination with Conectys—acting as the key liaison between Conectys and the client. You’ll ensure seamless HR operations, compliance with local practices, and consistent employee experience, while supporting strategic HR initiatives in a dynamic, high-growth environment.
With over 3000 employees across 7 sites, Conectys is one of the fastest growing BPOs on the market, offering multilingual outsourcing services to customers in the Gaming and Entertainment, Consumer Electronics, Healthcare industries and many more. Here at Conectys we work together to support each other in a common interest, making our customers’ success our own success.
Within your role, you will:
- Serve as the dedicated HR liaison between Conectys and the client, acting as the primary point of contact and representing the client’s interests within Conectys, to ensure alignment and effective collaboration.
- Work closely with the local management team to promote the best practices and ensure consistency in the implementation of HR processes. This includes oversight of contract and probationary period management, payroll and benefits, performance management, employee relations, employee engagement and wellbeing initiatives, succession planning, internal communications as well as recruitment and talent development activities.
- Ensure Conectys’ HR practices, processes, and procedures are adapted to meet the client’s standards while maintaining CTS’s legal and compliance oversight.
- Assist with HR KPI reporting and keep client management updated.
- Drive initiatives to improve turnover, absenteeism, and employee relations while championing employee engagement and building trust between employees and managers.
- Support the rollout of global HR initiatives and optimize local HR processes.
What will make you successful for the role:
- Relevant HR qualification.
- 5+ years’ experience within HR, in a fast-paced HR environment with at least 3 years at management level.
- Fluency in English, C1 level.
- Excellent local employment law knowledge and experience.
- Exceptional communication and relationship building skills with stakeholders at all levels.
- Ability and knowledge to make informed recommendations to the senior management team in relation to HR related issues and activities
- Problem solving and ability to continuously improve the efficiency, productivity and output of the administration function.
- Demonstrate a passion for HR and proven experience of adding value and driving change through progressive HR initiatives.
Sounds good? Find out what you can get:
- Innovative Culture: Be part of a forward-thinking team at Conectys where creativity, collaboration, and new ideas are celebrated.
- Global Impact: Play a critical role in shaping the future of global outsourcing and customer experience management.
- Career Growth: Enjoy significant opportunities for professional development and career advancement within a rapidly growing global organization.
- Competitive Benefits: Attractive compensation packages, comprehensive health benefits, and flexible work arrangements designed to support a balanced lifestyle.
We take pride in our approach to diversity, as we believe it adds value to every organization and enriches each of our lives. We are committed to the fair treatment of our staff, regardless of race, gender, religion, sexual orientation, responsibility for dependents, age, physical/mental disability, or background.
Job Types: Full-time, Permanent