HR BSC Payroll Services Manager

Air Liquide Europe Business Services (ALEBS) was created in 2019 in Lisbon, Portugal with the mandate to provide financial services for Air Liquide European entities. In the space of 4 years, it has expanded to over 400 employees based in 3 office locations: Lisbon, Tomar and Guarda. The geographical scope was extended to include, besides the European affiliates also entities located in Africa, Middle-East and India, and the operational scope was extended and includes today not just Finance, but also Human Resources.

How will you CONTRIBUTE and GROW?

Join Air Liquide as a BSC HR Payroll Services Manager

Air Liquide, a world leader in gases, technologies, and services for Industry and Health, is expanding its team. Our global network serves over 3.6 million customers in 80 countries, and our Business Service Center (BSC) is a vital part of this success.

We are building a centralized center of operations, and we’re looking for a leader to contribute to our vision. If you are passionate about operational excellence and ready for a new challenge in a dynamic, global environment, this is the opportunity you’ve been waiting for.

Your Mission: Lead Payroll Operations in Europe for a Global Leader

As the BSC HR Payroll Services Manager for EAMEI, you will report directly to the G-BSC HR Operations Director for EAMEI. Your primary responsibility will be to lead and optimize payroll operations for 20 European countries . You'll ensure the accurate and timely processing of payroll, enforce compliance with local labor laws, and lead key project implementations, including migrations to new systems like STRADA.

This is a high-impact role that requires strong leadership, analytical skills, and a commitment to delivering outstanding employee support. You will be at the forefront of our strategic HR initiatives, managing a large, multicultural team and driving service excellence across the organization.

Key Responsibilities

• Leadership & Team Management: Lead, mentor, and coach team leaders and their teams. Attract, develop, and retain a highly skilled workforce willing to develop their Payroll expertise, fostering a collaborative and communicative environment.

• Operational Excellence: E nsure all Payroll services meet agreed-upon performance levels (KPIs) and compliance requirements. Act as a key escalation point for urgent issues and drive continuous improvement initiatives.

• Strategic Planning: Manage the annual budget for HR BSC Payroll Services, contribute to financial planning, and follow up on cost-reduction opportunities.

• Process Improvement: Implement the global G-BSC HR Payroll service delivery model, identify process efficiencies, and recommend new technologies to enhance service delivery.

• Stakeholder Collaboration: Effectively communicate with internal and external stakeholders. Collaborate with the PMO and other Operations teams to ensure an integrated approach to HR service delivery.
  

Are you a MATCH?

Qualifications & Requirements

• Experience: 10-15 years of HR experience in Payroll, with at least 5 years in a leadership role within a shared services or center of excellence environment.

• Skills: Proven ability to manage huge teams ( around 50 in several locations) and a deep understanding of payroll operations across multiple European countries. Experience with HR payroll systems (STRADA is a strong asset).

• Education: University degree in Human Resources, Business Administration, or a related field.

• Languages: Fluency in English and Portuguese is required. Additional language skills are a plus.

Why Air Liquide?

We're a company that's committed to long-term performance and sustainability. We value innovation, operational excellence, and a customer-centric approach. Here, your work directly contributes to our global success and provides you with the chance to grow and thrive in a truly international setting.

If you are a strategic and results-driven leader ready to take on a significant role within a world-class organization, we encourage you to apply.

Our Differences make our Performance

At Air Liquide, we are committed to build a diverse and inclusive workplace that embraces the diversity of our employees, our customers, patients, community stakeholders and cultures across the world.

We welcome and consider applications from all qualified applicants, regardless of their background. We strongly believe a diverse organization opens up opportunities for people to express their talent, both individually and collectively and it helps foster our ability to innovate by living our fundamentals, acting for our success and creating an engaging environment in a changing world.