PROJECT BONUS – total of €1000 gross (€250 gross paid out after the 4th, 7th, 10th and 13th contract month!)
PT: URGENTE! Italiano / Suporte Pós Venda / home office / Start 5.06 & 3.07
IT: URGENTE! Italiano Assistenza post-vendita / home office / Avvio 5.06 & 3.07
✅ Location: Portugal, mainland
- Possible start date to choose: 3.07 & 31.07 (3. July or 31. July)
- We offer REMOTE work system all over Portugal (mainland)!
- We don’t need any experience, we offer training!
- Shifts system: Monday -Saturday (8:00 –19:00)-40h/5days per week incl. Public Holidays (Sunday +1 rotational day off)
- Experience is NOT required
✅ Project:
Join a project with a leading premium phone and accessories brand known for innovation and creativity. Be part of a diverse, collaborative team with great growth opportunities.
If you’re an Italian speaker looking for a remote work-from-home role in Portugal, this opportunity is for you!
We’re hiring customer support specialists to help our valued clients.
✅ As a Customer Support you will:
- Handling customer inquiries via phone, email, and chat
- Post-sales support, e.g., delivery, warranty, or refunds
- Product advice and inbound sales focused on service, not pressure
- Providing regular updates on case status
- Documenting all processes in the CRM system according to guidelines
✅ Competitive salary and remuneration system (incl. meal allowance):
- 1024 gross x 14 months (it’s 1194€ gross x12 months) -basic salary
- up to 225€ gross performance bonus/month
- meal allowance: 7,23€ NET/day in a voucher card (approx 145€ NET/month)
- 20 €/month – Transport allowance
- PROJECT BONUS – in total 1000€ gross (250€ gross paid after 4th, 7th, 10th and 13th month of contract!
✅ What do we offer?
- Possible start date to choose: 3.07 & 31.07 (3. July or 31. July)
- Fixed term, renewable full time employment contract for 6 months (according to the Portuguese law)
- Shifts system: Monday -Saturday (8:00 –19:00)-40h/5days per week incl. Public Holidays (Sunday +1 rotational day off)
- We offer remote work system all over Portugal (mainland)!
- Complete online hiring process regulated & we send the EQUIPMENT to your home!
- Private Health Insurance from day 1
✅ What do we expect?
- You speak Italian (at least C2 level)
- You speak communicative English – min. B2 level
- You live in Portugal (mainland)
- You are customer-oriented and enjoy interacting with people
✅ EU citizenship or a residence permit in Portugal is mandatory
Are you interested in a new adventure? Then apply to start your new career!
We look forward to you !
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Job Types: Full-time, Contract
Contract length: 12 months
Pay: 1,044.00€ - 1,259.00€ per month
Application Question(s):
- Your email and phone number are mandatory to proceed your application in this recruitment, please leave it here:
- Your current location:
- When is the closest possible date to start for you?
- Are you legally authorized to work in Portugal?
If you are not an EU citizen, confirm on what basis you can work in Portugal (VISA/Work Permit/etc.).
- Is your English language at good, communicative B2 level? Please confirm here:
- This offer is related to our client Concentrix (formerly Webhelp) Lisbon. Are you okay with continuing with your application?
- Is your Italian language at working proficiency level (min. C1)? Please confirm here:
Language:
- English communicative (Required)
- Italian (C2-native) (Required)
Expected Start Date: 03/07/2025