At Elanco (NYSE: ELAN) – it all starts with animals!
As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. We’re driven by our vision of ‘Food and Companionship Enriching Life’ and our approach to sustainability – the Elanco Healthy Purpose™ – to advance the health of animals, people, the planet and our enterprise.
At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights.
Making animals’ lives better makes life better – join our team today!
Position Description:
The Technical Consultant has the function to provide technical support and information service to the Portuguese Pet Health market in order to assist the achievement of sales objectives in compliance with corporate, legal and ethical guidelines.
The Technical Consultant is a key position to deliver value to the customer: he/she has the ability to understand medical terminology and technical knowledge of the day to day operations within a veterinary practice environment; provides technical input in case of requests or complaints related to the Elanco products or diseases areas.
With technical leadership, the Technical Consultant is the external and internal technical advocate of our product brands as well as the company brand: he/she supports the marketing strategy and positioning of products through technical inputs, creative thinking, playing a key role in the sales team technical training. The Technical Consultant is responsible for technical accuracy of promotional materials.
With his/her in-depth understanding of customer needs, the Technical Consultant provides product innovation input by anticipating changes and preparing the future.
Functions, Duties, Tasks:
- Customer Focused Sales Execution and Delivery of Business Results,
- Developing the technical leadership and providing education of the Elanco sales team, KAMs, Sales Representative and Marketing: Training on Elanco products, therapeutic areas, technical analysis of competition,
- Influence and monitor the Key Opinion Leaders in the market,
- Drive Pet Heath portfolio growth,
- Manage key customer accounts in expansion markets,
- Implement all the marketing activities on the field,
- Drive Elanco customer value programs in Pet Health,
- Identify and assess customer needs. Uncover customers’ solvable problems and opportunities. Incorporate the Elanco product portfolio as part of the solution,
- Represent the “voice of the customer” to Elanco management and marketing,
- Support Marketing team: monitor Technical information on competitor products, evaluate and provide comments and recommendations to Marketing Managers, support in developing Marketing strategy and activities,
- Represent the BU at the highest technical level across the Region and the Global,
- Cultivate customer relationship in order to increase our customer experience through products, people and projects,
- Transfer key messages and scientific information about Elanco products to Veterinarians and key influencers within the designated territory,
- Gives Technical presentation to customers and at national or international scientific meetings,
- Monitor, answer and report adverse drug events,
- Monitor most relevant publications, identifying product related items (including Adverse Events and Complaints) or items of general interest, comment and distribute,
- Routinely conduct scientific literature review.
Minimum Qualification:
Education/Experience:
- Veterinary degree is a must have,
- At least 3 years of expertise in vet clinics, petfood or technical veterinarian role,
- Fluent Portuguese and advanced English (spoken & written).
Required Skills:
- Positive attitude and fits well with Elanco Cultural Pillars,
- Passion for the animal health industry,
- Strong knowledge and understanding of the reference veterinary sector and Pet health market,
- High degree of customer focus,
- Interpersonal and teamwork skills for effective interactions with colleagues and customers: build trust, and influence others,
- Excellent communication skills, to allow interactions at a personal and remote level with cross-functional teams, including the ability to work efficiently as part of a team,
- Organizational skills and time management skills: driven to results for timely, accurate execution,
- Demonstrated problem solving ability,
- Strong sense of personal accountability,
- Sense of curiosity with investigative mindset: data driven, analytic approach to decision-making,
- Driving license.
Other Information:
- Located in Portugal. Travel up to 80% is required regularly within Portugal.
- Flexibility to participate in evening and/or weekend business events.
Elanco is an EEO/Affirmative Action Employer and does not discriminate on the basis of age, race, color, religion, gender, sexual orientation, gender identity, gender expression, national origin, protected veteran status, disability or any other legally protected status
