With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using AI Care to change lives, and save millions for our 25,000+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $300 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.
Recognized as a Forbes Best Startup Employer in 2025, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $4 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our global impact.
Joining Sword means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.
This is an opportunity for you to make a significant difference on a massive scale as you work alongside 1000+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by AI, enhanced by people — accessible to all.
What you’ll be doing:
- Own the whole development, from white-board sketch to live deployment, of AI agents that listen, speak, and act inside clinical workflows.
- Co-design features with engineering, ML and data science, turning raw research into production-ready capabilities that pass HIPAA, SLA and “wow” tests.
- Write, test, and iterate prompt logic yourself, no ivory tower specs, until agents perform reliably for real members and clinicians.
- Spin up tangible prototypes so the team can click, critique, and ship rather than admire a 100 page PRD.
- Embed with strategic customers and their exec teams to shape an AI roadmap that solves today’s pains and tomorrow’s ambitions.
- Ride shotgun with sales & customer success, mining live calls and deal cycles for fresh use cases and immediate wins.
- Map every manual, soul-sucking step in current workflows, then partner with engineers to automate or augment it with AI agents.
- Run tight feedback loops post-launch, instrumenting performance, hunting edge cases, and squeezing out latency until the product feels magical.
- Curate a portfolio of enterprise-grade agents that quietly erase administrative drag and let clinicians spend time on patients.
What you need to have:
- 4+ years shipping stuff. Product manager, founder, consultant, engagement lead, clinician-turned-builder.
- Fluent in the AI dialect. You’ve designed with LLMs, wrestled with prompts, and can spar with engineers on context windows without needing a translator.
- Process sniper. You spot waste in a workflow, draw the current-state map, and redesign it so the throughput graph points up and to the right.
- Relationship gravity. Execs return your calls, engineers invite you to stand-ups, and customers volunteer insights because you turn feedback into features.
- Velocity tolerance. You keep your head when the roadmap pivots at 9 a.m. and the prototype ships at 5 p.m.—and you still push for quality.
Bonus signals:
- Built or sold AI products in healthcare or another regulated maze.
- Hands-on coding or data chops (Python, SQL, APIs) that let you whip up a demo without booking dev time.
- Clinical background that lets you speak fluently with providers.
• Health, dental and vision insurance• Meal allowance• Equity shares• Remote work allowance• Flexible working hours• Work from home• Discretionary vacation• Snacks and beverages• English class
Note: Please note that this position does not offer relocation assistance. Candidates must possess a valid EU visa and be based in Portugal.
Sword Health, which includes SWORD Health, Inc. and Sword Health Professionals (consisting of Sword Health Care Providers, P.A., SWORD Health Care Providers of NJ, P.C., SWORD Health Care Physical Therapy Providers of CA, P.C.*) complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.
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