We are Kaizen Gaming
Kaizen Gaming, the team powering Betano, is one of the biggest GameTech companies in the world, operating in 19 markets. We always aim to leverage cutting-edge technology, providing the best experience to our millions of customers who trust us for their entertainment.
We are a diverse team of more than 2.700 Kaizeners, from 40+ nationalities spreading across 3 continents.
Our #oneteam is proud to be among the Best Workplaces in Europe and certified Great Place to Work across our offices. Here, there’ll be no average day for you. Ready to Press Play on Potential?
Let's start with the role
As a Senior Product Design Manager, Gaming & Rewards you will be a key leader within our design team, focusing predominantly on managerial responsibilities. Reporting directly to the Director of Product, you will play a pivotal role in shaping the overall experience strategy. Your responsibilities will include overseeing customer feedback, managing research studies to identify customer needs and leading a team of talented designers to ensure the delivery of exceptional products.
As a Senior Product Design Manager you will:
- Lead and manage the Product Design team, ensuring their professional growth and adherence to design principles.
- Collaborate closely with the Director of Product to contribute to the overall experience strategy.
- Oversee customer feedback channels and research studies to identify user needs and pain points.
- Translate customer insights into actionable design strategies and improvements.
- Work closely with cross-functional teams, including product managers, engineers and relevant stakeholders.
- Define and maintain design processes and standards to ensure consistency and efficiency.
- Provide guidance and support in the creation of high-quality design deliverables.
- Work with the Director of Product in setting and achieving design team goals.
What you’ll bring:
- At least 8 years of hands-on experience in product design roles.
- Proven experience in a managerial role, with a focus on design team leadership.
- Proven experience in casino products.
- Strong understanding of user experience, design thinking and customer-centric design.
- Ability to effectively communicate design strategies to cross-functional teams and stakeholders.
- Experience in overseeing customer feedback channels and research studies.
- Familiarity with design tools and processes, even though this role is primarily managerial.
- Excellent communication and interpersonal skills.
Nice to Have:
- Previous experience in the gaming industry or other transaction-intense sectors.
- Familiarity with usability testing and A/B testing methodologies.
- A strategic mindset with the ability to align design efforts with broader business goals.
Kaizen Gaming Perks
- 🕑 Hybrid working model.
- 🏃 A buddy will support you with your onboarding.
- 💸 Competitive salary package and bonus scheme.
- 👩⚕️ Health and life insurance for you and your family.
- 💰 Monthly allowance for lunch & commuting expenses.
- 💻Nice rigs - 2.5K monitor, latest i7, tons of RAM, fast SSD.
- 📚 Udemy, LinkedIn learning accounts & continuous training.
- ⭐Developmental 360° feedback framework.
- #LI-Hybrid
- #LI-AP
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We are an equal opportunity employer committed to fostering a diverse and inclusive workplace. We welcome applications from individuals of all backgrounds, regardless of race, gender, religion, sexual orientation,or age.
