Job Description
We are looking for a proactive and experienced Senior Agent Lead Management (m/f/d) to take ownership of lead assignment processes and support our sales operations at SIXT. In this role, you will manage and optimize lead distribution workflows, ensure data accuracy, and collaborate closely with internal stakeholders to drive sales efficiency. If you have a keen eye for detail, excellent organizational skills, and thrive in a fast-paced environment, come lead with us and be part of TEAM ORANGE!
YOUR ROLE AT SIXT
- You ensure a high-quality lead pipeline by allocating and qualifying leads from different sources for US efficiently
- You set up, monitor, and continuously optimize lead queues and teams
- You initiate lead campaigns using internal and external databases
- You create reports and analyze key KPIs (e.g., lead conversion, response time, source performance) to drive process improvements and report issues
- You closely collaborate with international Telesales teams, especially US to help them achieve efficiency and revenue goals
YOUR SKILLS MATTER
- Previous Experience You have several years of professional experience in lead management or sales / marketing operations
- Organizational Skills Interest in digital sales processes and customer-centric thinking
- Analytical Skills Strong analytical mindset with the ability to derive insights from data
- Technical Skills Hands-on experience with CRM (preferably Salesforce) and reporting tools such as Excel or Power BI
- Language Skills You have Fluent English skills
WHAT WE OFFER
- Generous Time Off Enjoy 28 days of vacation, an additional day off for your birthday, and 1 volunteer day per year
- Work-Life Balance & Flexibility Benefit from a hybrid working model, flexible working hours, and no dress code
- Great Employee Benefits Access discounts on SIXT rent, share, ride, and SIXT+, along with partner discounts
- Training & Development Participate in training programs designed for your personal growth and development
- Health & Well-being Private health insurance to support your well-being
- Additional Perks Enjoy the Coverflex advantage system to enhance your employee experience
Additional Information
About us:
We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!
