To eliminate any doubt, this role involves reading, viewing, listening and examining user-generated content to ensure they comply with community guidelines.
Content includes images, video, text related to every day life, but they can also include (but are not limited to) bullying; hate speech; child abuse; sexual assault; torture; bestiality; self-harm; suicide; murder.
It is possible that this role will be exposed to harmful content on a daily basis.
What will I be doing:
- Manage content operation and strategy optimization for search features, ensuring productivity and accuracy meet business requirements.
- Prioritize quality and safety of content from the search side, deeply understanding and monitoring business progress to facilitate product function optimization.
- Collaborate with supervising departments to optimize working standards and conduct relevant policy and SOP training.
- Demonstrate effective cross-team communication skills and take ownership of project tasks.
- Conduct regular assessments on search quality according to evaluation standards, providing feedback and suggestions for policy improvement.
- Stay updated with search trends and algorithm changes, implementing adjustments as necessary for optimal search performance.
- Undertake additional compatible and related responsibilities as required by the project.
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