Over the years, Koralplay has acquired solid experience in Africa.
Our solutions are indeed used in many countries including Gabon, Guinea, Cameroon, Mali and Angola, and we have a support team based in Abidjan, Ivory Coast.
Koralplay intends to leverage these assets and its experience to continue international use by surrounding itself with the best talent available. On this note, we are looking for a Risk & Fraud Analyst - French or Portuguese speaker ready to join the team in Malta, Portugal or France ( Nantes or Paris).
In this critical role, you will be responsible for identifying, investigating, and preventing fraudulent activities, with a particular focus on bonus abuse, affiliation fraud, multiple accounts, and the meticulous monitoring of financial transactions. You will play a vital role in safeguarding company assets, ensuring regulatory compliance, and maintaining the trust of our players
Tasks
Casino Analytics:
- Analyze players' gaming behavior, including game style, bet frequency, and bet sizes.
- Implement limits and restrictions as required.
- Perform ongoing analysis of client game styles, financial and other indicators.
- Verify the accuracy of game result probabilities.
- Ensure a timely response to game events, including feed. stream, and events.
- Set up and follow-up the market specific player ID verification processes.
- Manage multi-accounts based on various criteria.
- Manage limits, restrictions, and specific requests
- Review and monitor player requests.
- Ensure the accuracy of customer deposit and withdrawal transactions.
- Collaborate with customer support regarding rejected transaction requests.
- Proven experience in risk management and fraud prevention in the iGaming industry.
- You speak French or Portuguese and fluent in English
- You are willing to work on shifts rotation (Monday to Sunday)
- Knowledge of iGaming regulations and compliance requirements.
- Proficiency in data analysis, risk modeling, and fraud detection techniques specific to online gaming.
- Demonstrated ability to work effectively in a cross-functional team environment.
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