POSITION SUMMARY
At Delta Hotels by Marriott Azores, the Front Desk role goes far beyond check-in and check-out. We strive to create experiences that are both memorable and unique. That’s why we’re looking for a Guest Experience Expert – someone who takes initiative and is passionate about delivering exceptional service throughout the guest’s stay.
What You’ll Do:
Welcome and assist guests from arrival to departure with warmth and professionalism;
Respond promptly to guest requests, inquiries, and concerns with a can-do attitude;
Handle operational and administrative tasks, including check-ins, check-outs, and shift reports;
Share local recommendations and insights to enhance the guest experience;
Make every interaction a meaningful part of the guest’s journey.
What We’re Looking For:
A positive and proactive approach to guest service;
Flexibility to move around the Front Office and support wherever needed;
Ability to stand, walk, or sit for extended periods and handle light physical tasks (up to 10 lbs);
Professional appearance, communication skills, and a strong sense of responsibility;
Commitment to Marriott’s standards of safety, confidentiality, and quality.
If you are enthusiastic about hospitality, enjoy creating moments that matter, and want to be part of a dynamic and growing team, we would love to hear from you.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: With related work experience.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
