Company Description
Mystic Cruises is an expedition ocean cruise line offering an incredibly intimate view of some of the world’s most exciting destinations, including Antarctica, the Arctic region, Northern Europe, and the Mediterranean, in an ecofriendly way, but with all the comfort of a fivestar service. Mystic Cruises sail into the heart of landmark cities, as well as to small, exclusive ports where larger vessels cannot enter, to provide our guests once in a lifetime experiences. With a strong commitment to environmental sustainability, Mystic Cruises implemented technological innovations on its ships in order to ensure a minimal impact of its operations.
Job Description
Position Summary
The Human Resources Assistant will be responsible for supporting the management of a fleet of 4 expedition ships and 1 classic cruise ship. This corporate role involves assisting with crew recruitment, payroll management, operational coordination, and HR support on board.
Main Responsibilities
Support in Recruitment and Selection:
- - Assist in developing and implementing recruitment strategies to attract qualified candidates for the crew.
- - Participate in interviews and selection processes, ensuring compliance with company policies and maritime regulations.
- - Collaborate with hiring managers to identify staffing needs.
Payroll Management:
- - Support the processing of crew payroll, ensuring accuracy and compliance with labor regulations.
- - Help resolve any discrepancies or payroll-related issues.
- - Maintain accurate and up-to-date records of crew payments and benefits.
Operational Coordination:
- - Assist with the logistics of crew embarkation and disembarkation, including transportation and accommodations.
- - Manage the crew on MXP Program.
- - Ensure all crew members meet training and certification requirements.
- - Support communication between the corporate HR team and onboard departments.
HR Support Onboard:
- - Provide support to HR managers onboard, assisting with conflict resolution and performance issues.
- - Assist in implementing development and training programs for the crew.
- - Monitor and evaluate the effectiveness of onboard HR policies and procedures, suggesting improvements as needed.
Qualifications
Education:
Bachelor's degree in Human Resources, Administration, or related fields (or currently enrolled).
Experience:
- - 2 years of HR experience as a generalist HR or managerial position
- - Preferred but not excluded experience at least 1 year of seagoing experience onboard
Skills:
- - Strong English written, verbal, and presentation skills.
- - Ability to interact effectively with a wide range of staff throughout the company.
- - Proficiency in MS Office.
- - Attention to detail.
- - Problem-solving skills to find solutions to challenges that arise.
- - Analytical thinking, capable of breaking down complex problems into manageable parts.
Knowledge of Maritime Regulations: Familiarity with maritime labor regulations and required certifications for the crew is a plus.
Needs to have STCW-certificates or willing to obtain the certificates prior to the employment due to scheduling onboard (is a plus)
Availability to travel and work flexible hours as needed.
Additional Information
Professional Development Opportunities
Dynamic and International Work Environment
