Founded in Switzerland in 1968, Zühlke is owned by its partners and located across Europe and Asia. We are a global transformation partner, with engineering and innovation in our DNA. We're trusted to help clients envision and build their businesses for the future – to run smarter today while adapting for tomorrow’s markets, customers, and communities. Our multidisciplinary teams specialise in tech strategy and business innovation, digital solutions and applications, and device and systems engineering. We excel in complex, regulated spaces including health and finance, connecting strategy, tech implementation, and operational services to help clients become more effective, resilient businesses.
If you share our values and want to do the best work, for the right reasons, we can offer you the chance to do it on a global scale and play a real role in shaping our exciting journey.
Your Role
As a Global FM Service Desk & Office Administrator, you will be the welcoming face of our Porto office while being an integral part of our global Service Desk team. This hybrid role allows you to provide front-desk support on-site and simultaneously collaborate with colleagues across all Zühlke locations to resolve internal service tickets.
How you'll make an impact
• Processing global Service Desk tickets (e.g. facility-related requests)
• Collaborating closely with international colleagues across multiple time zones
• Documenting, categorizing, and following up on support requests in the ticketing system
• Collaborating in Projects and overall topics to develop the Facility Management further
• Greeting and assisting visitors, clients, and employees at our Porto office
• Managing the main telephone line, forwarding calls, handling incoming and outgoing mail
• Supporting day-to-day logistics and coordination tasks at the site
What's important to us
• Friendly, service-minded attitude combined with structured digital working skills
• Independent and reliable work style, with strong attention to detail
• Familiarity with tools like Jira or other ticketing systems is an advantage
• Experience in reception or support functions (facility, or administration) is a plus
• Fluent English and Portuguese – both spoken and written (mandatory)
What we offer
Work life blend: we offer a safe & healthy workplace, with flexible working hours and the possibility to work from home
Profit share scheme: In addition to your annual salary, you may receive a profit share defined by the company’s success in the previous year
Global and Diverse Zühlke community: witness how colleagues from all our 16 offices across the globe come together to create a unique, positive and inclusive work culture, learning from one another at annual team camps, and celebrating year-end parties and other local festivities.
Committed to development: we are committed to the growth of our people and are investing in your development. We’re empowering you to build the skills you need to make a positive impact, both personally and for our clients, today and in the future.
To dive deeper into local benefits of working in Zühlke follow the link
How to Apply
Please remember all applications must be submitted in English only to be considered.
Are you ready to represent Zühlke in Porto and contribute to a global support team? We look forward to hearing from you!
If you feel you don't meet all the requirements, we are still happy to get to know you, learn more about your ambitions and ideas and look forward to receiving your application!
We welcome people from all backgrounds, regardless of their gender, personality, national origin, race, religion, colour, sexual orientation, gender identity, age, marital status, disability or veteran status.
