Who We Are
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963. Today, we help clients with total transformation-inspiring complex change, enabling organizations to grow, building competitive advantage, and driving bottom-line impact.
To succeed, organizations must blend digital and human capabilities. Our diverse, global teams bring deep industry and functional expertise and a range of perspectives to spark change. BCG delivers solutions through leading-edge management consulting along with technology and design, corporate and digital ventures—and business purpose. We work in a uniquely collaborative model across the firm and throughout all levels of the client organization, generating results that allow our clients to thrive.
What You'll Do
As an Executive Assistant (EA) you will provide comprehensive, timely and accurate administrative support to experienced Senior Leaders across EMESA from our Global Services hub in Lisbon. On occasion, you may support leaders outside of your direct remit and provide broader team support. You are required to collaborate with all relevant parties to deliver seamless service to your stakeholders and case teams, ensuring we are seen as "one team".
As a part of your role, you are expected to grow throughout your careers, building and improving your skills to match the evolving needs of BCG and our clients. With time, an Executive Assistant will think beyond administrative tasks to gain a deeper and more proactive ownership of responsibilities.
EAs are an essential part of the office and BCG fabric. EAs actively participate in office life, are flexible and willing to help fellow team members, and collaborate across functions.
YOU’RE GOOD AT
Providing Administrative support
- Managing multiple calendars with an understanding of business priorities to offer alternatives, trade-offs and consideration of the most efficient use of senior leadership staff's time
- Processing timesheets and expenses (for the senior leadership) on a timely basis; reconciling monthly corporate card charges
- Providing general administrative support to senior leadership staff: typing, telephone support, mail, copying, faxing, filing, calendar functions, voice mail and e-mail distribution lists, etc.
- Answering and routing phone calls, greeting and directing guests, handling incoming deliveries and outgoing packages
- Providing general administrative support including but not limited to: full range of Word, basic Production and lite Excel, reception management, mail, copying, faxing, agenda management
- Organizing and maintaining electronic and/or hard copy filing systems specific to time sheets, and expense reports
- Coordinating all mail services, including receiving, sorting, and distributing mail and faxes, preparing daily UPS packages, etc. as requested
Managing Travel
- Anticipating and coordinating point-to-point travel needs for senior leadership staff including but not limited to the following: directions, commuting time and ground transportation, passport and visa processing, etc.
- Coordinating point-to-point domestic and international travel needs of the team (car, flight, hotel, etc.)
- Supporting GSB teams, internal committees, and practice area activities, and information requests
Act as thought partner and trusted advisor
- Maintaining highest levels of internal and external confidentiality
- Ensuring the leadership knows what they need to know
- Guiding leadership toward making right decisions about use of time
- Looping in all relevant parties as needed
- Developing support network to leverage information flow and scheduling
Managing Events/Meetings
- Providing support in conference room scheduling and assignment of guest office space as needed
- Organizing and managing major meetings for team leads as needed (in many instances working collaboratively) with other team members
- Creating proposals, letters, slide decks, memoranda, client invoices, etc.
Supporting the Office Services Team
- Assisting in maintaining the upkeep and appearance of the general office space
- Providing occasional back-up to fellow office services team member, including but not limited to: reception, facilities, and event coordination
- Performing other duties (including office services) as assigned or required
What You'll Bring
Job Requirement:
- Bachelor’s degree or equivalent relevant experience
Work Experience:
- 2-4+ years’ experience supporting a senior executive, preferably at a professional services firm
- Proficient computer skills: Outlook, Word, Excel, and PowerPoint
Key Competencies
- Strong Interpersonal skills and able to work effectively at all levels
- Excellent organizational skills, ability to set priorities, able to work with attention to detail and tenacity
- Covey a strong positive personal and professional image with excellent standards of professional behaviour and ethics
- Team player, highly motivated, energetic, resourceful and friendly
- Service-oriented, flexible and able to work under pressure
- Demonstrates accountability and ownership
- Reliable, timely and flexible
- Demonstrates proactivity and anticipates the needs of others and being able to “add value”
- Demonstrated concise and effective communication skills
- Effective in time management
Who You'll Work With
You will report to the Administrative Services Manager, and work closely with Executive Support Services Leadership and support the team assigned to you.
Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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