Company Description
Generix is a leading SaaS vendor specializing in Collaborative Supply Chain solutions that enable the seamless exchange of goods and data across the globe between suppliers and customers, all while responsibly managing their flows. Its platform of innovative digital services optimizes the management of physical flows, by coordinating the entire supply process, from production to delivery, thanks to its WMS, TMS, RMS and VMI solutions; as well as logical and financial flows, by integrating the systems of all players in the chain, from order to payment, with its e-invoicing, e-reporting, EDI, P2P and O2C solutions.
Generix creates a distinctive ecosystem designed to cater to its customers, ensuring top-notch performance and sustainability, connecting all global players in retail, industry and services, and fostering the transition toward greater digitalization and energy efficiency. With nearly 850 dedicated employees, Generix provides day-to-day support to over 4,500 companies across more than 60 countries, processes over 500 million invoices, handle more than 40 million order lines each month, and manage 8 million EDI messages daily. Our clientele includes Danone, FM Logistic, Fnac-Darty, Essilor, and Ferrero.
Job Description
As an EDI Flow Analyst, you will play a key role in integrating, monitoring, and optimizing critical data exchanges between our clients, their partners, and our application environment. You will act as both a technical and functional expert in EDI-related topics and flow analysis.
MAIN RESPONSABILITIES
- Continuously monitor inbound and outbound EDI flows for key account clients (24/7 availability on a on-call basis).
- Identify, analyze, and propose improvements to the tools and processes used for monitoring technical and business flows.
- Maintain smooth and professional communication with clients and their technical partners.
- Provide support during crisis calls to assist clients and maintain trust-based relationships.
- Participate in incident management and the follow-up of standard changes related to data flows.
- Contribute to GO/NO GO assessments for the deployment of new EDI flows.
- Take part in service reviews and actively contribute to continuous improvement plans.
Qualifications
- Proficiency in EDI protocols and standards (EDIFACT, X12, XML, etc.).
- Skills in monitoring, measuring, and analyzing data flows.
- Ability to provide relevant recommendations to improve flow performance.
- Experience in inter-application data integration.
- Knowledge of development (scripting, EDI tools, mappings, etc.).
- ITIL 4 or Lean Six Sigma certification is a plus.
Behavioral and transversal skills:
- Strong focus on continuous improvement and operational excellence.
- Analytical mindset, attention to detail, and precision.
- Proactive and solution-oriented approach.
- Adaptability, flexibility, and stress resilience.
- Constant desir to learn and grow professionally.
- Customer-oriented mindset and service spirit.
- Effective time and priority management.
- Good level of French is required and good level of English is a plus.
Additional Information
- Attractive compensation package;
- Hybrid Working Policy;
- Excellent work conditions and environment (Lionesa Business HUB).
For more information, please check our website: www.generixgroup.com/pt
