✨ EXTRA PROJECT BONUS – total of €3000 gross (€750 gross paid out after the 4th, 7th, 10th and 13th contract month!)
FR: URGENT ! Assistance clientèle en français : Application de paris, bureau de Lisbonne, début : 2.05
PT: URGENTE! Apoio ao cliente em francês: Aplicação de apostas, escritório de Lisboa, Início: 2.05
Location: Lisbon, Portugal
- Possible start: 3.07
- We offer efficient and fast remote recruitment process
- It is great possibility to get good money throughout the year in Portugal!
- Working schedule in the time frames: Monday-Sunday: 8:00-23:00 (Portuguese time - 8h/day, 40h/week, 5 days/week)
- We do NOT require previous experience, we will teach you everything
- You should have an interest in sports and a team-oriented, positive attitude
Project:
Join a dynamic project in the online sports betting and gaming industry, offering top-tier services to millions of customers worldwide. You'll assist users with account management, transactions, and platform navigation while ensuring a seamless betting experience. This role provides an exciting opportunity to work in a fast-paced, customer-focused environment within a globally recognized brand.
As a Customer Support you will:
- Support customers via calls, chat, email, and social media
- Resolve account, login, payment, and technical issues
- Guide users through the platform and betting features
- Handle inquiries and complaints professionally
- Ensure a smooth customer experience by providing clear solutions
What do we expect:
- Fluency in French (C2 - native)
- Communicative English level
- You live anywhere in Lisbon or you are ready to relocate there
- You should have an interest in sports and a team-oriented, positive attitude
- Ability to communicate clearly and effectively
- You are looking for adventure in fast growing, international company
- We do NOT require previous experience, we will teach you everything
Competitive salary and remuneration system (incl. meal allowance):
- 900€ gross x14 months (it's equivalent of 1044€ gross x12 months)-basic salary
- 80€ gross/month project bonus (it is a permanent supplement to salary),
- 7,23€ NET/ worked day (approx 145€ NET/month in a voucher card) - meal allowance
- 20€ /month - Transport allowance
- plus EXTRA PROJECT BONUS – total of €2000 gross (€500 gross paid out after the 4th, 7th, 10th and 13th contract month!)
What we offer:
- Possible start: 3.07
- Working schedule in the time frames: Monday-Sunday: 8:00-23:00 (Portuguese time - 8h/day, 40h/week, 5 days/week)
- Full time fixed term 6-months employment contract with extension possibility (according to the Portuguese law)
- Training is provided at the beginning of the work
- We offer office based work system in our modern location in Lisbon - Oriente
- Complete online hiring process regulated
- Private Health Insurance from day 1
- Possibility to participate in a growing multicultural Project
- Benefit from our modern amenities, many discounts in local businesses, sports and social responsibility activities, internal parties and much more!
Note: We require EU citizenship or full rights to work in Portugal
Are you interested in a new adventure?
Then apply with your CV, we look forward to you !
* By applying for this position, you agree to our privacy policy and consent to the processing of your personal data and its transfer to the client offering this position
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Job Type: Full-time
Pay: From 1,000.00€ per month
Application Question(s):
- Your email and phone number are mandatory to proceed your application in this recruitment, please leave it here:
- When is the closest possible date to start for you?
- Are you ready to work in our office in Lisbon-Oriente?
- Have you ever been in recruitment/worked with Concentrix or Webhelp in Portugal? Please leave the notes here:
- Is French your native language?
- This offer is related to our client Concentrix (formerly Webhelp) Lisbon. Are you okay with continuing with your application?
- Is your English at working proficiency level (nim. B1/B2)?
- Your current location (City):
Education:
- High school or equivalent (Required)
Language:
- English communicative (Required)
- French (C2-native) (Required)
Expected Start Date: 03/07/2025
