Description du poste
Join a dynamic team and take part in a strategic mission where customer experience, rigour and team management are at the heart of your responsibilities. As manager of the Client Data Periodical Review team and process, you report indicators on your activities to your functional manager based in Luxemburg.
Your daily tasks:
- Supervise the Client Data teams based in Portugal in charge of the Periodical Reviews.
- Organize and prioritize business flows and ensure an optimal distribution of files in the Client Data Support Officer team of around ten employees.
- Be a reference expert on periodic reviews: You support your team by bringing your expertise to ensure a flawless customer experience.
- Ensuring data quality: you ensure that customer data in the reference databases remains consistent, accurate, and homogeneous in the long term
- Represent the team: You are the key contact person on Client Data Periodical review within the group for the area under your responsibility.
- Train and support your employees: You ensure the development of the skills of the Client Data team and the updating of the procedures of your activities.
Critères de candidature
Date de prise de fonction01/10/2025Poste avec managementOuiNiveau d'étude minimumBac + 3 / L3Formation / SpécialisationDegree in Finance, Economics
- You have at least 3 years of experience in KYC/AML, ideally in a Private Banking.
- You already have a first successful experience in team management or operational management.
Niveau d'expérience minimum3 - 5 ansCompétences recherchées- You are comfortable working across departments and collaborate effectively with Front Office, Compliance, etc….
- You are customer oriented and have a strong organisational capacity to achieve your goals.
- You know how to anticipate, take initiatives and be proactive in optimising processes and tools.
- You are pragmatic and able to find solutions to problems that arise.
- Excellent team spirit and recognised relational qualities.
- A proactive and structured approach to ensure a high level of service.
- An ability to support change and engage your employees in a dynamic of continuous improvement.
LanguesYou are fluent in French and English and ideally Spanish/PortugueseEntreprise Indosuez Wealth Management
Le Groupe Indosuez Wealth Management est la marque mondiale de gestion de fortune du groupe Crédit Agricole, 10ème banque au monde par la taille des actifs (the banker 2022). Suite à l'acquisition de Degroof Petercam, banque belge de premier plan, le Groupe Indosuez Wealth Management intègre le Top 10 des acteurs du secteur de la gestion de fortune en Europe avec plus de 200 milliards d'euros d'actifs sous gestion. Façonné par plus de 145 ans d'expérience, le Groupe Indosuez Wealth Management accompagne des grands clients privés, des familles, des entrepreneurs et des investisseurs professionnels du monde entier en leur proposant un continuum de services et d'offres intégrant Conseil & Financement, Solutions d'investissement, Fund servicing & Solutions technologiques et bancaires. Le Groupe Indosuez Wealth Management détient majoritairement la société Azqore, filiale qui apporte une solution technologique complète et intégrée ainsi que des services d'opérations bancaires aux acteurs de la gestion de fortune. Distingué pour sa dimension à la fois humaine et résolument internationale, le Groupe Indosuez Wealth Management rassemble 4 500 collaborateurs dans 16 différents territoires en Europe, Asie-Pacifique, Moyen-Orient et Amérique du nord. www.ca-indosuez.com