We are looking for an experienced Account Manager to join our team in Portugal. In this role, you will be responsible for managing existing accounts, identifying new business opportunities, and building strong relationships with clients. You will work closely with our Sales, Product, and Customer Success teams to ensure customer satisfaction and drive revenue growth.
Responsibilities:
- Manage and grow a portfolio of accounts in the Portuguese market;
- Develop a deep understanding of our product and industry to effectively communicate the value proposition to clients;
- Increase Portfolio through identifying up-selling and cross-selling opportunities;
- Build and maintain strong relationships with key stakeholders at client organisations;
- Collaborate with Sales, Product, and Customer Success teams to ensure client satisfaction, retention, and revenue growth;
- Provide regular updates and reports on account activity, revenue, and growth opportunities;
- Handle client retention with utmost care and attention, ensuring the best possible outcome for all parties involved;
- Collecting feedback from clients to continuously improve our products and services;
- Conducting personalised training sessions for clients, both virtually and in-person, to ensure they maximise the benefits of our platform.
- A minimum of 3+ years experience in account management or sales in the Proptech, SaaS, Retail or Real Estate industry;
- Fluency in Portuguese and English, both written and spoken, any additional language is a plus;
- Proven track record of exceeding sales targets and driving revenue growth;
- Excellent communication and interpersonal skills;
- Strong analytical and problem-solving abilities;
- Ability to work independently and as part of a team;
- Willingness to travel occasionally;
- Ability to multitask, work and focus under pressure;
- Curiosity, strong growth mindset, ability to learn fast;
- Strong communication and interpersonal skills;
- Empathetic, desire to help and support clients;
- Passionate about new AI technologies;
- Comfortable working in a fast-paced, start-up environment.
- Base salary plus the opportunity to earn incentives;
- Flexible working model, accommodating fully onsite, or hybrid; It is preferable that the successful applicant lives within proximity to the Lisbon office due to regular presential training & office activity requirements;
- Awesome team and opportunity - the chance to build the fastest growing Proptech company in Europe together with smart and ambitious people from 20+ countries;
- Free access to the CASAFARI platform (helpful if you’re looking for a place to live).
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, colour, sex, age, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any protected class.
Joining our team, you will help drive breakthrough innovation in data technology for all real estate professionals!
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