Customer Service Representative with Dutch

Talent Search People - Porto
Customer Service Representative with Dutch




Ubicación: Porto, Portugal
Departamento: Native speakers
Salario: Competitive salary
Contrato: Long-term contract



Organización Organization
Our client is a German company, producer, and supplier of industrial and medical gases, providing advanced gas technologies both for industries and the care area.

Empleo You will be responsible to provide support to several types of customers, in a front-line way and ensure that all support procedures are accomplished in accordance.

Principal responsibilities

As a Customer Service Representative your main functions will be:

  • Provide the best assistance to customers by phone or email and assure that all the presented queries are solved timely;
  • Give support to sales partners, managing the stock, and prepare and support inventories;
  • Forward the queries to the responsible department, based on a deep knowledge of the business and areas;

During your day to day:
  • You will manage data and information, assuring that they are uptaded and in accordance;
  • You will provide support to the quality improvement process;
  • You will control reports and support billing procedures.


Requisitos
  • High school degree (12º)
  • At least 1 year of experience in a similar position
  • Fluency in Dutch and English


Oferta
  • Possibility to develop skills in an international environment.
  • Competitive salary.


Solicitud Soraia Rodrigues
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