Description
We are seeking a Technical Sales Engineer with a strong background in the travel technology industry to join our growing team. This role bridges the gap between our commercial and technical teams—providing critical support during the sales cycle, understanding client needs, and demonstrating how our solutions can bring tangible value to our clients' operations.
The ideal candidate will possess deep industry knowledge, technical aptitude, and exceptional communication skills to lead product demonstrations, answer technical questions, and help tailor solutions for prospective clients.
You will be joining a small company (RightRez, a Mize Company) that creates and provides automated air travel booking and management technology to an array of leisure and commercial travel firms around the world. Current clients include EF Education, Grand Circle Travel, Gate 1, AAA, Carnival, and many more.
Key Responsibilities
- Partner with the sales team to understand client requirements and craft tailored technical solutions.
- Conduct product demos, technical workshops, and presentations to both technical and non-technical stakeholders.
- Translate customer business needs into system requirements, including integration scope and automation possibilities.
- Act as a technical consultant throughout the pre-sales process, and help close deals through consultative value-based selling.
- Provide technical documentation, implementation estimates, and solution architecture for proposed engagements.
- Collaborate closely with the product and engineering teams to communicate customer needs and ensure a smooth transition from sales to implementation.
- Stay current on product capabilities, industry trends, and competitive landscape.
Benefits You Will Enjoy
- Comprehensive Benefits Package that will include Medical, Dental, and Life insurance plans
- Retirement Savings Plan with company match
- Paid Holidays
- Personal Time Off
- Flexible work environment
Requirements
- Minimum 3–5 years of experience in the travel technology or travel automation industry (e.g., GDS systems, tour operators, consolidators, airline systems, etc.).
- Proven track record in a technical pre-sales, solutions engineering, or implementation consulting role.
- Strong understanding of APIs, integrations, and common B2B travel system workflows.
- Excellent verbal and written communication skills.
- Ability to simplify complex technical concepts for non-technical stakeholders.
Advantage:
- Prior experience with flight booking engines, air ticket automation, or mid/back-office travel platforms.
- Hands-on knowledge of GDSs (e.g., Sabre, Amadeus, Travelport), airline contracts, or booking automation tools.
- Familiarity with scripting, XML/JSON, or similar data formats is a plus.
- Background in working with agile or fast-paced startup environments.