Build your future with Sovos.
If you're seeking a career where innovation meets impact, you've come to the right place. As a global leader, Sovos is transforming tax compliance from a business requirement to a force for growth while revolutionizing how businesses navigate the ever-changing regulatory landscape.
At Sovos, we're dedicated to more than just solving compliance challenges – we're committed to making a positive and lasting difference in everything we do. Our teams operate on the modern edge of digital technology, working not only to solve complex business challenges but also to enrich our personal, professional, and local communities.
Our purpose-built systems provide the tools you need to thrive in a world where governments demand increased visibility, faster reporting and greater control over business processes. Excited about the possibilities? So are we!
Don’t worry if you don't check all the boxes – apply anyway! We're focused on hiring the right people, not just the "right" resume. It's not about what you've done elsewhere; it's all about what you're capable of doing here.
The Work You'll Do:
The Senior Compliance Services Representative is responsible for ensuring that all VAT filings are accurately prepared by Associates and Representatives and all statutory deadlines are met for their assigned portfolio of clients. This role is expected to acquire and maintain a thorough understanding of their portfolio of clients to be able to predict and prevent any delays or errors as well as deliver an outstanding customer service experience to clients.
This role will work closely with the Compliance Services Supervisor and Manager to provide day-to-day support to more junior members of their team as well as assist with their training. The Senior Compliance Representative is expected to effectively collaborate with other departments and colleagues to resolve issues as well as escalate any compliance risks to the Compliance Services Manager and/or Director.
More specifically you will:
- Approve VAT filings (and associated supporting documentation) for each assigned client as per internal procedures, within strict deadlines
- Monitor client activities to ensure timely completion of compliance related tasks
- Identify, prioritize, and resolve client compliance and other issues; coordinate appropriate internal departments to provide timely response and solutions
- Provide assistance to Compliance Services Associates and Representatives in building domain expertise and resolving client issues; serves as subject-matter-expert
- Work with clients and tax authorities to investigate complex issues and negotiate solutions
- Escalate any compliance issues to Supervisors and Managers (i.e. incorrect tax treatment, late receipt of funds)
- Efficiently collaborate with other specialist departments to ensure all deadlines are being met
- Implement process improvement initiatives across the team
- Develop re-usable client process documentation
- Supports team members in their ongoing training and collaborates internally on developing and improving training sessions
- Maintain goals and key measures to ensure progress and alignment with desired business outcomes for clients
- Ensure compliance with applicable taxing authorities and client-specified procedures by adhering to internal policies and procedures
- Assist management team in tracking team activities to ensure timely and accurate completion of departmental goals
- Give recommendations and offer ideas and feedback to management and product teams to generate new and innovative ideas for ongoing company improvements and enhancements
- Ensures internal policies and procedures are adhered to based on established guidelines
- Perform other duties and special projects as assigned
What We Need From You:
- Studying towards AAT / CTA or other relevant accounting / taxation qualification preferred
- Bachelor’s degree or equivalent work-related experience preferred
- 3+ years of client service-related work experience
- Advanced proficiency in Excel and other MS Office products
- Excellent time management, decision making, and organizational skills
- Excellent interpersonal and professional communication skills
- Ability to work as a member of a team and cross-functionally
- Detail oriented and ability to work independently in a fast-paced environment
What Does Sovos Offer You?
The tools to enhance your life - because we want you to enjoy your life outside of work
- Health Insurance
- Life Insurance
- Personal Accidents Insurance
- Meal Allowance
- Continuing opportunities for further Learning & Development
- Progressive Wellness Program
- A chance to work with talented and passionate people in a rewarding and values-driven environment!
- Visit our careers page to learn more!
Sovos is an equal opportunity employer committed to providing an environment that celebrates diversity and where equal employment opportunities are available to all applicants and employees. We do not discriminate against race, color, religions, national origin, age, sex, marital status, physical or mental disability, veteran status, gender identity, sexual orientation, or any other characteristic provided by law. At Sovos, all employees are encouraged to bring their whole selves to work
Company Background
Sovos was built to solve the complexities of the digital transformation of tax, with complete, connected offerings for tax determination, continuous transaction controls, tax reporting and more. Sovos customers include half the Fortune 500, as well as businesses of every size operating in more than 70 countries. The company’s SaaS products and proprietary Sovos S1 Platform integrate with a wide variety of business applications and government compliance processes. Sovos has employees throughout the Americas and Europe, and is owned by Hg and TA Associates. For more information visit www.sovos.com and follow us on LinkedIn and Twitter