Senior Application Support

Inetum
Município do Porto
há 6 dias

Mission

Shared Data Ecosystem (SDE) is an ITG-FRESH department hosting various applications relating to the “filière unique program” in charge of collecting Accounting and Risk data from local entities in a unique stream through several application (Universal Plug application, One Financial Solution application…). The aim is to share the data in a Datawarehouse named (SRS : Shared Reporting Space) to provide regulatory reporting.

The candidate will join ITG-FRESH-SDE and will participate actively to new features implementation (20%) and will ensure production monitoring and will provide support activities (level 2) in case of incident/requests from internals clients (80%).

The activities will mainly consist in analyzing, production piloting/monitoring, ensure support, documenting and release developments in production using company's standards technologies (around SHELL & SQL & LINUX).

The candidate will be fully integrated in the support team located in Paris and Lisbon. The position requires high reactivity and reporting skills to follow the IT activities/incidents, a strong analytical capacity, and a real appetite for the functional understanding of the application (Financial/Credit risks) and a strong skill on shell scripting.

The position will lead to develop knowledges on various financial process around reporting activities as well as company's information system within a motivating environment.

The team will be an extended team between Lisbon and Paris.


Main Tasks:

  • Trouble shooting and problem solving
  • Design, write, and correct scripts using shell Linux
  • Practical knowledge of change, incident & problem management tools (ServiceNow, GITlab, ANSIBLE...)
  • Investigate and resolve issues in the short term (workaround / setting up procedure) and longer term (participate to the definition of proper fix)
  • On-call duty (when needed) on weekends, nights, etc

Technical Skills:

  • SQL
  • Shell scripting
  • Good overall IT knowledge

Language Skills:

  • Proficiency in English is mandatory

Profile

Organization


Country

Portugal

Location

Porto

Contract type

Open-ended contract

Apply
Apply
Other Job Recommendations:

Senior Application Support

Inetum
Município do Porto
  • Trouble shooting and problem...
  • Design, write, and correct scripts using shell...
  • Practical knowledge of change, incident & problem...
há 6 dias

Application Production Support

Inetum
Lisbon
  • Support and monitor the cash equities execution platform to...
  • Build and enhance monitoring to prevent and quickly resolve...
há 2 semanas

Application Security Specialist

Inetum
Lisbon
  • Drive the roll out of the client’s global Application...
  • Define and refine security guidelines based on real-world...
há 3 dias

Community Support Representative - Spanish speaker

Uber
Lisbon
At Uber, providing outstanding support that establishes trust for users is a core feature of our product experience At the Spanish...
há 2 semanas

Application Production Support Coordinator

BNP Paribas
Lisbon
  • Application Production Support Coordinator’s mission is to...
  • Provide support to users of the systems in a timely and...
há 1 semana

IT Support Technician

TEKEVER
Município de Caldas da Rainha
  • Assist in the installation of hardware and software systems;
  • Support in troubleshooting technical issues and network...
há 2 semanas

Application Support (2nd/3rd Line)

Kwan
Lisbon
  • Provide 2nd and 3rd line application support;
  • Communicate with technical and functional teams;
há 3 semanas

Application Support

NOESIS
Lisbon
All our recruitment and selection processes are based on equal opportunities, valuing the competence and potential of each person...
há 3 semanas

Production Support with Tivoli Workload Scheduler

NOESIS
Lisbon
Analyzing and preparing accurate documentation for production; Data analysis and decision making to supporting teams requests;...
há 3 semanas

Assistente Contact Center (Outbound) Part Time 10-17h

SOLIDNETWORKS BUSINESS CONSULTING
Lisbon
A Solidnetworks, especialista em Tecnologia de Informação e Serviços de Outsourcing está a crescer a sua equipa. Se procura novos...
há 4 dias