💙 About Bounce...
Bounce is a global luggage storage marketplace transforming the way people travel and explore. With over 20,000+ trusted partners in 100+ countries, Bounce connects travelers with local businesses offering secure, on-demand storage solutions - letting travelers experience cities freely, without being weighed down by their things. We have over 2 million active customers relying on Bounce to simplify their journeys, offering them the flexibility to focus on what matters most, the freedom to explore.
To achieve this, Bounce is a fast-paced and scrappy team. We believe that experimentation fuels innovation, so we move quickly, testing new ideas and adapting in real time. If you’re ready to make an impact in a high-energy, close-knit, and collaborative environment - Bounce is the place where you can move fast, think big, and shape the future of travel. Join us as we make the world a lighter, more accessible place! Bounce has been named the Inc5000’s fastest-growing travel company in the USA in 2024 and is proudly backed by leading Silicon Valley investors, including Andreessen Horowitz, General Catalyst, and Sapphire. (Learn more about Bounce's Series B HERE and also learn about our Japan Expansion HERE)
About the role…
We’re looking for a Program Manager to lead our expansion into stadiums, arenas, and entertainment venues globally. You’ll design and execute deployment programs end-to-end: from strategic partnerships and pilot rollouts to full-scale venue launches across global regions. You’ll work closely with Sales, Operations, Product, and Tech to ensure seamless implementation and outstanding venue performance.
Where you come in…
Define strategy and roadmap for stadiums & venues globally
Lead partnership development with venue operators, event promoters, and local teams
Manage full lifecycle deployments: scoping, piloting, implementation, and post-launch optimization
Coordinate cross-functional teams (Sales, Ops, Product, Support, Finance) to deliver on-time, on-budget
Set and track program KPIs: onboarding rate, usage, revenue per venue, event satisfaction
Develop scalable processes, playbooks, and training materials for venue rollouts
Identify and resolve operational risks, blockers, and technical issues
Collect feedback from venue teams and iterate with Product to improve tools and experience
Your profile…
5+ years experience in program or project management, ideally launching initiatives in stadiums, venues, retail, or logistics
Proven ability to manage complex, multi-stakeholder programs across multiple locations
Strong analytical mindset - comfortable defining metrics, monitoring performance, and adapting strategy
Excellent communication and stakeholder management across commercial, operational, and technical teams
Self-starter with bias for action - shifting quickly between strategy and execution
Comfortable working in fast-paced, high-growth environments across multiple countries
Fluent in English; additional regional language skills are a plus