Natixis in Portugal is a Centre of Expertise whose mission is to transform traditional banking by developing innovative solutions for the business, operations and work culture of Groupe BPCE worldwide.
Natixis in Portugal is part of the Global Financial Services division, where it applies technology for the development of financial expertise in its two global business lines – Corporate & Investment Banking and Asset & Wealth Management – and, transversally, for the entities of Groupe BPCE.
The Centre of Expertise, based in Porto, currently has more than 2,400 employees from over 30 nationalities, organised in three main departments: Information Technology, Banking Support Activities and Compliance. These teams work in an integrated, inclusive and transversal way, supporting and creating value for all the business lines and platforms of the group. The project in Porto is one of the biggest investments in Human Resources ever made by Groupe BPCE worldwide.
A disruptive mindset and a culture of proximity and agility identify Natixis in Portugal Team and reflect the company's mission to transform traditional banking at a global scale: a perfect match in the Portuguese dynamics and entrepreneurial ecosystem.
In 2024, Top Employers Institute has awarded Natixis in Portugal the Top Employer Portugal accreditation for the second time. This certification recognizes excellence in people practices, following the example of our head office, in France, who was certified Top Employer France for the eight year in a row.
Job Description
Team presentation and main goal:
TSO processes account management operations for Natixis customers and other entities of the group.
Main tasks and goals:
The Processing Operations Officer main tasks are processing payments, meaning:
- Manage the cash pooling (physical, notional, multi-bank) processing for Natixis clients and the BPCE group.
- Analyze and manage the implementation of automatic cash placements for BPCE group clients.
- Analyze and manage the implementation of cash management solutions internationally (MT101 / MT940 / MT942 / MT950).
- Open, modify, or close Natixis client accounts.
- Provide customer support by responding to inquiries and complaints from Natixis clients, as well as from sales representatives of BPCE group banks.
- Alert and report IT and technical incidents related to these products via the dedicated tool.
- Participate in deployment projects and testing of new tools in collaboration with the IT team.
Qualifications
- Bachelor (economy, management, bank)
- Experience in account management operations (Swift; Payments Systems)
- Experience in treasury operations
- Advanced knowledge of Pack office (Word; Excel; PPT)
- Fluency in English (mandatory) and a good level of French (will be a plus).
- Communication (oral and written)
- Personal organisation
- Team work
- Reliability / Accuracy / Rigor
We will only consider English Cv's.
Additional Information
At Natixis, we are committed to fostering a working environment where each and every one of our people is treated with dignity and respect and where every voice is heard. Our differences make us collectively stronger and are a source of fulfilment, innovation and performance.
#MuchMoreThanJustAJob
Early morning. Campo 24 de Agosto. In 4 minutes, you are clocking in at the office. Start your day having breakfast with the Team and grab fresh fruit on the way to your seat, in one of Porto’s most typical neighborhoods. This Purple Day is going to be a busy one: daily meeting ensuring all team members are on the same page regarding work status, priorities and blockers, language class and, just after, a Talent Management meeting with your manager, discussing your career path.
Lunch break. Today, your Team is onboarding newcomers, but also welcoming French colleagues: the perfect excuse to walk downtown and bond over a francesinha. When returning, inhale nature and peace of mind in Natixis Urban Garden (look at the crops; ready to harvest!).
Back inside. Brainstorming session on a new, exciting project in our disruptive and immersive Manaus Village. The afternoon went flying (tasks, meetings, some jokes with your teammates). End it on a high note: celebrating cultural diversity with a Diwali, the Indian festival of lights.
Tomorrow, you attend a conference led by influential speakers in your industry and, the day after, you will work from home, benefitting from some focus time to complete that report and soft skills course on LinkedIn Learning. Once you are done with your work for the day, strike the right note playing with Natixis band or be part of a board games session. If that is too steady for you, meet your colleagues to catch some waves or sail the Douro river during golden hour.