Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good.
Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility.
Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023.
Job Description
We are looking for a passionate and skilled NOC Network Technician to join our team!
If you thrive in dynamic environments, enjoy solving technical challenges, and want to be part of a team that values innovation and collaboration — this opportunity is for you.
Your Responsibilities:
- Monitor and troubleshoot Cisco routers in a production environment
- Handle tickets and emails related to diagnostics, configurations, and WAN network implementations
- Deploy Cisco routers and ensure proper integration into the infrastructure
- Answer calls and provide technical assistance to clients
- Work with technologies such as TCP/IP, IPv4, BGP, VRF, VLANs, Flex VPN, WAN, LAN, FTP, AAA, TFTP, IPSEC
- Support the migration to an SD-WAN network, contributing with relevant experience or certifications
Qualifications
- Over 3 years of experience in technical networking roles, preferably in a NOC environment
- Solid knowledge of routing, WAN/LAN networks, and Cisco equipment
- Familiarity with network protocols and tools
- SD-WAN certifications or training are a plus
- Strong communication skills and team spirit
- Proactive, autonomous, and able to handle pressure
- Availability to work in rotating shifts (7h30-15h30; 15h30-23h30; 23h30-7h30)
Additional Information
- Location: Tagus Park, Oeiras
- Workplace type: Hybrid (max. of 3 times per week in the office)