About the job
Are you ready to live and work in one of Europe’s most beautiful cities? Join a dynamic team in sunny Porto and help customers from all over the world! Whether you’re solving problems or answering questions, you’ll make a real difference every day — all while enjoying the culture, food, and ocean views Portugal has to offer. Let your career grow where the sun always shines!
Turn dream holidays into reality! Help customers book unforgettable cruises and provide top-notch support before and after their trips.
Your Tasks
- Moderate & Review Content
- Monitor, validate, and filter user-generated content
- Review sensitive topics, user behaviors and ensuring the rules of the Social Media areas
- Ensure accuracy, speed, and open-mindedness in every task
- Audit Advertisements & Copyright Content
- Check ads and user content for compliance
- Moderate based on social media rules and guidelines
- Analyze Reports & User Behavior
- Investigate flagged content with care and detail
- Follow clear protocols and procedures
- Make informed, independent decisions when needed
- Improve User Experience
- Actively suggest improvements to services
- Help maintain a safe and respectful online space
What We’re Looking For
- Proficiency in German or French or Polish or Dutch or Italian and a good level of English both written and spoken
- Experience:
- 1+ year in content moderation is a plus, but not required
- Skills & Traits:
- Logical thinking & good reasoning
- Ability to work well under pressure
- Strong attention to detail
- Resilience to disturbing or sensitive content
- Good stress management
- Analytical mindset
What We Offer
- New and modern office.
- Full training to help you succeed.
- Relocation support (if applicable).
- We promote inter-company mobility to work at any of our sites around the world.
- Private health insurance, free after six months
- Competitive wages (14 monthly payments per year)
- Be part of a project with real impact
Location
Porto, Portugal
Job Type: Full-time