Marketing Analyst - Competitive intelligence

MARKETING ANALYST - COMPETITIVE INTELLIGENCE

We are seeking a Competitive Intelligence Analyst to join our team, focusing on advanced data analysis and modeling to provide actionable market and competitive insights. This role requires a highly analytical professional with a strong business acumen and 3-5 years of relevant experience. You will leverage your expertise in Excel, and either SQL, SAS, or Databricks, to gather, synthesize, and model complex datasets that support strategic business decisions and competitive positioning.

Who we are:
FedEx is the largest express transportation company in the world, connecting more than 220 countries and territories. We work every moment to deliver the most important package of someone’s day. Our team of passionate people know their day-to-day work is invaluable in delivering outstanding experience to our customers. 530,000 team members strong, we are as diverse as the world we serve. We love what we do, and we do it well. Our reach is big, and so are our dreams. Join us and let's write our next chapter together.

Job Description

We are seeking a Competitive Intelligence Analyst to join our team, focusing on advanced data analysis and modeling to provide actionable market and competitive insights. This role requires a highly analytical professional with a strong business acumen and 3-5 years of relevant experience. You will leverage your expertise in Excel, and either SQL, SAS, or Databricks, to gather, synthesize, and model complex datasets that support strategic business decisions and competitive positioning.

Key Responsibilities

• Data Analysis & Modeling:
  Design and develop quantitative models to analyze competitive landscape, market trends, and business performance. Deliver clear, data-driven insights to support sales, marketing, and product strategies.

• Competitive Intelligence Gathering:
  Collect and synthesize data from internal sources, external market research, and public databases to monitor competitor activities, industry developments, and emerging threats or opportunities.

• Dashboard & Reporting:
  Build and maintain insightful dashboards and reports using Excel and tools such as SQL, SAS, or Databricks to track key performance indicators and market signals.

• Cross-functional Collaboration:
  Work closely with Marketing, Sales, Strategy, and Product teams to align intelligence with business objectives, assisting in the formulation of commercial strategies.

• Business Acumen:
  Translate complex data into actionable business recommendations. Identify trends and risks that may affect market share and growth.

• Presentation & Communication:
  Prepare clear, structured presentations and communicate findings effectively to senior management and cross-functional stakeholders.

• Continuous Improvement:
  Stay current on the latest analytics techniques and business intelligence tools to optimize data processes and enhance insight delivery.

Desired Skills & Competencies

• Bachelor’s degree in Business, Economics, Data Science, Statistics, or a related field.

• 3-5 years of professional experience in competitive intelligence, market analysis, data analytics, or similar roles.

• Advanced proficiency in Excel (pivot tables, advanced formulas, macros).

• Strong SQL skills or expertise with SAS or Databricks platforms for data querying, manipulation, and modeling.

• Exceptional analytical skills with the ability to interpret complex datasets and translate insights into strategic action.

• Solid business acumen and understanding of competitive market dynamics, ideally within logistics, ecommerce, or technology sectors.

• Excellent verbal and written communication skills with experience delivering presentations to business leaders.

• Proactive, detail-oriented, and able to manage multiple projects and priorities in a fast-paced environment.

• Fluent in English (spoken and written) is required.

FedEx was built on a philosophy that puts people first, one we take seriously. We are an equal opportunity employer and we are committed to a diverse and inclusive workforce in which we provide growth opportunities for all

Our Company

FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by "Fortune" magazine. Every day FedEx delivers for its customers with transportation and business solutions, serving more than 220 countries and territories around the globe. We can serve this global network due to our outstanding team of FedEx team members, who are tasked with making every FedEx experience outstanding.

Our Philosophy

The People-Service-Profit philosophy (P-S-P) describes the principles that govern every FedEx decision, policy or activity. FedEx takes care of our people; they, in turn, deliver the impeccable service demanded by our customers, who reward us with the profitability necessary to secure our future. The essential element in making the People-Service-Profit philosophy such a positive force for the company is where we close the circle, and return these profits back into the business, and invest back in our people. Our success in the industry is attributed to our people. Through our P-S-P philosophy, we have a work environment that encourages team members to be innovative in delivering the highest possible quality of service to our customers. We care for their well-being, and value their contributions to the company.

Our Culture

Our culture is important for many reasons, and we intentionally bring it to life through our behaviors, actions and activities in every part of the world. The FedEx culture and values have been a cornerstone of our success and growth since we began in the early 1970’s. While other companies can copy our systems, infrastructure and processes, our culture makes us unique and is often a differentiating factor as we compete and grow in today’s global marketplace.