At Catawiki, every day brings the extraordinary! Whether it’s Daniel Ricciardo’s Formula 1 Car, a Woolly Mammoth’s Skeleton, Lady Gaga's Jumpsuit or Usain Bolt’s running shoe, we encounter exceptional objects every day.
We're a one-of-a-kind marketplace for buying and selling special objects! Each week we offer over 75,000 unique items in auction, carefully curated by our passionate in-house experts.
Having sold over 20 million unique objects to date, we’re on a mission to become the world’s most popular destination for special objects. As a growing, diverse and sustainable scale-up, we proudly live by our core values:
- Taking ownership and driving impact
- Being open to change and feedback
- Being passionate about our mission and our customers.
If these values resonate with you, we’d love to explore how you can join us on this exciting journey!
About the Role
We’re looking for a strategic, hands-on shipping leader to help define and scale Catawiki’s logistics capabilities. This role is a newly created role, and a unique opportunity for someone with deep expertise in carrier partnerships, vendor negotiations, and logistics operations within the context of B2C/C2C ecommerce platforms. You will shape our shipping vision and build a high-performing, collaborative logistics network.
You will be responsible for developing and managing our carrier and logistics partner ecosystem - ensuring competitive rates, performance excellence and strong, scalable relationships. In parallel, you will lead the design and implementation of our key shipping programs, policies and workflows, balancing cost efficiency, operational feasibility and customer satisfaction in a fully remote shipping context (Catawiki does not handle physical inventory).
You’ll work closely with teams across Catawiki - Product, Commercial Operations, Finance, Legal, Customer Service - and with our external carrier and logistics partners to deliver a shipping experience that supports our commercial growth ambitions. Experience working in a tech-led company and collaborating closely with Product and Engineering teams is essential. For now, this is an individual contributor role with a clear path toward building and leading a team.
Key Responsibilities
Carrier Strategy & Partnerships (50%)
- Own and evolve Catawiki’s shipping strategy and roadmap
- Build and manage a strong network of carrier and logistics partners across Europe and globally
- Lead commercial negotiations and contractual agreements with shipping vendors
- Establish long-term partnership models that enable innovation, cost savings and scale
- Continuously evaluate partner performance against KPIs and SLAs
- Benchmark against industry trends to identify opportunities for expansion or improvement
Operations: Policy, Process & Program Management (50%)
- Develop and implement shipping policies that balance experience, cost and scalability
- Improve workflows across seller onboarding, label generation, tracking and claims
- Partner with tech teams to drive automation and integrations with logistics solutions
- Ensure seamless coordination of shipping flows without physical inventory ownership
- Design and deliver scalable programs such as Smart Shipping and carrier integrations
- Define metrics and reporting systems to continuously monitor and optimize performance
Stakeholder Engagement & Leadership
- Collaborate with Customer Service, Commercial Operations, Finance amongst others
- Act as the shipping domain expert, educating teams on industry best practices
- Ensure cross-functional alignment to implement policies and improvements
- Build the foundation for a future team, transitioning from IC to leadership
What You’ll Need
- 7+ years experience in shipping, carrier management or logistics operations with direct experience in ecommerce marketplaces or platforms
- Demonstrated success building and managing strategic logistics partnerships
- Deep knowledge of EU carrier networks and cross-border logistics
- Strong commercial acumen, with experience in vendor negotiation and contract management
- Track record in driving process improvement, program delivery and cost efficiency
- Effective cross-functional collaboration and stakeholder engagement skills
- Hands-on experience working with product and engineering teams to integrate logistics solutions
- Familiarity with logistics tech tools and data-driven decision-making
- Experience managing or mentoring teams is a plus
Why You'll Love Working with Us
- Create a Visible Impact by working at scale in a global organisation that serves millions of customers across 80+ categories. In our flat structure, every role has a broad scope that directly impacts both our customers and the business.
- Learn and Grow with Us through our Learning & Development initiatives, which include clear development plans and mentorship programmes designed to support your career progression.
- A Culture of Connection defines us. We’re a passionate, diverse and collaborative team of 800+ Catawikains and 60+ nationalities, all coming together to build a one-of-a-kind marketplace. We foster an inclusive and queer-friendly work environment, committed to making every Catawikian feel welcomed and empowered. Whatever your story, we encourage you to bring your unique perspective to our team.
- Celebrate Life’s Moments with us at Catawiki. When you join us, you’ll receive a €100 Catavoucher, and on each birthday, you'll get a €50 Catavoucher to celebrate. Enjoy an extra day off each year to "Pursue Your Passion". We also recognise significant work anniversaries (3, 5, 8, 10 years) with additional time off, plus extra leave for life’s big moments like marriage, engagements, or moving house.
Please note that benefits can vary by location. For specific information regarding what’s available in your country, please consult your recruiter.
Our Offices and Way of Working
Our vibrant offices in Amsterdam, Paris and Lisbon are designed to inspire and connect. Most Catawikians are within commuting distance of one of our offices and enjoy the flexibility of a hybrid work model. This means that you will be in the office 2 out of 5 days (40% of your working time) to collaborate and connect with your colleagues. That said, some roles may be an exception: if the job description states that the position is fully remote or 100% office-based, that arrangement will apply instead.
Interested?
Apply directly with an English CV and cover letter by submitting your information at the bottom of this page. By submitting your application you agree to Catawiki’s Applicant Privacy Policy.
If you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.