Job Description
Do you have a passion for loyalty programs and want to shape how customers engage with a global mobility leader? At SIXT, we’re looking for a proactive and strategic Loyalty Program Manager (m/f/d) to lead the performance and growth of our points-based program. If you thrive in cross-functional environments, love working with data and partners, and want to own a key product end-to-end – then apply now and join Team Orange!
YOUR ROLE AT SIXT
You develop and maintain weekly and monthly reports that track key loyalty program KPIs, performance trends, and success metrics
You perform in-depth analysis to identify issues within the program, determine root causes, and recommend clear, actionable solutions
You act as the main point of contact for all loyalty initiatives, aligning closely with internal teams such as B2B Sales, Customer Service, Marketing, and IT
You manage loyalty partnerships from contract negotiation to performance monitoring, including Status Match programs and new partner opportunities
You collaborate with external partners to strengthen relationships and unlock mutual value
You take full ownership of the loyalty program’s Profit & Loss (P&L), including forecasting, budgeting, and financial performance evaluation
YOUR SKILLS MATTER
Experience You bring 5+ years in program, product, or loyalty marketing management with a strong focus on points-based programs
Financial Acumen You have proven experience managing a P&L, including budgeting, forecasting, and performance tracking
Stakeholder Management You are skilled at coordinating cross-functional teams and external partners to drive alignment and results
Analytical Skills You are data-driven with excellent problem-solving abilities and can turn insights into meaningful action
Industry Knowledge You ideally have experience in the travel, car rental, or hospitality industry and understand loyalty dynamics
Communication You are an excellent communicator with a strategic mindset and the confidence to lead initiatives independently, fluency in English is mandatory
WHAT WE OFFER
- Generous Time Off Enjoy 28 days of vacation, an additional day off for your birthday, and 1 volunteer day per year
- Work-Life Balance & Flexibility Benefit from a hybrid working model, flexible working hours, and no dress code
- Great Employee Benefits Access discounts on SIXT rent, share, ride, and SIXT+, along with partner discounts
- Training & Development Participate in training programs designed for your personal growth and development
- Health & Well-being Private health insurance to support your well-being
- Additional Perks Enjoy the Coverflex advantage system to enhance your employee experience
Additional Information
About us:
We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!