KYC Coordinator - Lisbon/Porto

About the job

Your Main Activities Are

Ensure the client receives the highest standard KYC experience: based on business governance, business priority preferences and operational capacity, manage the transversal pipeline. Also, optimize pipeline within a business group and synchronize Next Review Dates of legal entities
Confirm with Business the entities (including existing and anticipated secondary sites if any) to recertify or to terminate. Also, inform other legal entities of trigger events occurring within the business group
Ensure that KYC Data Officer uses all available internal and external sources for document collection during gap analysis
Collect remaining documents from client (including local add-on of secondary sites, if any). Share reusable documents and/or waivers with other legal entities to be onboarded or recertified in a later phase
Communicate effectively the onboarding / recertification status to internal stakeholders and client when needed. Also, act as the correspondent between the client, business and other internal functions all along the KYC process. When applicable, ensure connectivity to relevant client applications while onboarding clients
Provide assistance to Business for KYC related tasks. Also, handle KYC related inquiries quickly to reduce any delay and/or loss of business and continually seek ways to improve KYC process and client journey by leveraging on client feedback
Orchestrate efficient and effective coordination with all internal teams: coordinate the whole KYC process of onboarding / recertification / trigger events and business extension, from the request initiation to KYC validation. Also, coordinate joint decisions within business group legal entities when required
Ensure timely escalation in case of blocks and facilitate resolution actions to address identified risks and blocking points. Also, oversee internal teams involved in KYC process and ensure defined KPIs are met (including lead time)
Facilitate connection with secondary sites stakeholder (if necessary) to make sure their specificities are taken into account and provide help to Primary Site Senior KYC Officer during validation coordination with other sites
When applicable, coordinate the whole onboarding process, including account opening, with relevant stakeholders

Profile and Skills to Success

Master’s Degree in Economics, Finance, Accounting or Business Management
Up to 2 years of Experience in Project Management and Consulting, in Banking and Financial Operations and in Client Management
Knowledge of Compliance - Know Your Client – KYC
Proficiency in Ms Office Pack Microsoft – Excel and PowerPoint
Fluency in English
Ability to anticipate business/strategic evolution
Ability to synthetize/simplify
Client focused
Communication skills
Organisational skills

#LI-Hybrid

Why joining BNP Paribas?

• Leading banking institution

BNP Paribas is the European Union’s leading bank, and key player in international banking. It operates in 63 countries and has nearly 183.000 employees, including more than 146.000 in Europe.

• Our presence in Portugal

In Portugal since 1985, BNP Paribas today has more than 8.700 employees, distributed across the Group's 10 business entities established in the country. Its presence also extends to 11 excellence centres providing value-added services to various countries where the BNP Paribas Group also operates.

• International reach

Thanks to its international presence and regular and close collaboration among its different entities, BNP Paribas has the resources to support all clients with financing, investment, savings and protection solutions that help make their projects a success. BNP Paribas holds key positions in its three core operating divisions:

Retail Banking, a division that brings together all the Group’s retail activities and specialised business lines;
Investment & Protection Services that include specialised businesses offering a wide range of savings, investment and protection services;
Corporate & Institutional Banking division that offers tailored financial solutions for corporate and institutional clients.

• Diversity and Inclusion commitment

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

• Commitment towards work/life balance

At BNP Paribas we care about our employees’ wellbeing and promote a culture of good integration between work and rest. We believe our employees have rich personal lives outside of work, being fundamental to be disconnected from work to recharge both physically and mentally. Only through this balance we may all be at our best while working.

• Remote Working Conditions

At BNP Paribas, we embrace a Smart Working framework based on trust, autonomy and collaboration. Within this framework, eligible employees can benefit from flexible remote working modalities adapted to our hybrid working environment. To guarantee a comfortable and efficient working set-up, eligible employees are provided with both the office and home equipment, are entitled to an equipment allowance and can benefit from exclusive partnerships to purchase additional equipment at reduced prices.

• Please note that only applications submitted in English will be considered.
• In case you are selected for this role, further documentation will be requested to support your hiring process.