MSX International Group is the leading global provider of outsourced business solutions for the automotive industry making business in more than 80 countries. MSXI’s deep industry expertise combined with advanced data analytics and custom software solutions improve the performance of automotive dealership networks by increasing revenue, reducing cost, and enhancing customer satisfaction.
Job Description
Are you an automotive professional with a drive for growth and a passion for building strategic relationships? We're looking for a Key Account Specialist (Junior) to join our team and actively contribute to the success of our major accounts and the expansion of our business. If you're seeking a dynamic role where every day offers an opportunity to make an impact, this position is for you!
Your Day-to-Day Responsibilities:
As a key Mobility Advisor for our major accounts, your responsibilities will include:
Comprehensive Mobility Advisory: Identify and address all mobility needs of our strategic clients.
New Account Acquisition: Proactively seek out new clients, focusing on companies with fleets of passenger and commercial vehicles (over 50 units).
Existing Account Management: Manage assigned key accounts, ensuring commitments are met and client satisfaction is maintained.
Sales Target Focus: Strategically work towards achieving sales objectives by ensuring an excellent client process, from the initial visit to the delivery and use of units by clients.
Relationship Development: Establish and maintain strong relationships with key clients to deeply understand their needs and anticipate their requirements.
Strategic Account Planning: Develop specific plans for each account, identifying growth opportunities and maximizing client value.
Internal Cross-Departmental Coordination: Collaborate closely with internal departments such as Sales, After-sales, Telematics, Charging, and Ford Credit, to ensure a seamless and integrated client experience.
Effective Problem Resolution: Address and resolve any issues or conflicts that arise with key clients effectively and in a timely manner.
Market and Competitive Analysis: Continuously analyze the market and competition to identify trends and new business opportunities that benefit both the company and our key clients.
Working Conditions:
Full-time work schedule, Monday to Friday.
Permanent employment contract.
Possibility of a hybrid work model (combination of in-office and remote work).
Company car, fuel card, and company mobile phone provided.
Travel expenses reimbursed according to company policy.
Qualifications
Are You the Person We're Looking For?
We're looking for you if you meet the following requirements and possess these skills:
Educational Background: University degree (Bachelor's or Master's) in Business Administration, Economics, Engineering, or related disciplines.
Relevant Experience: 1 to 3 years of solid experience in Sales, the Commercial field, or Dealership Relationship Management, preferably within the automotive sector.
Digital Mindset: Ability to quickly adopt and adapt to new platforms and technological tools.
Language Proficiency: Bilingual in English and Spanish, and professional proficiency in Portuguese.
Mobility: A valid driver's license is essential, as frequent travel will be required for client and dealership visits within the country.
Essential Skills:
Proactivity and Strategic Vision: Ability to anticipate market needs and design effective plans.
Entrepreneurial Spirit: Strong initiative and excellent performance in team environments.
Agility and Adaptability: Ability to adjust to a dynamic business environment and changing objectives.
Outstanding Skills: Exceptional communication, rigorous analytical capabilities, and excellent organizational skills.
Added Value: International professional experience.
Additional Information
With over 5,000 employees based in more than 80 countries across the globe, our teams provide industry leading expertise that spans:
Consumer Engagement
Parts, Accessories & Service Performance
Actionable Insights
Repair Optimization & Compliance
Learning Solutions
Distribution & Sales Performance
Our proven track record means that we now partner with almost every car manufacturer on the market.
The MSX Purpose
To empower Movers and Makers to thrive in our ever-changing world
The MSX Mission
To harness our expertise in mobility, the creativity of our global teams, and the power of technology, to craft tailored, sustainable and innovative solutions.
The MSX Vision
To be the clients’ first choice, recognized for our operational excellence and commitment to driving change and innovation in the mobility industry.
MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.
MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.